Customer Ratings & Reviews

Impressed with no hassle warranty issues resolved quickly and efficiently

Protection. We all need it but never want to use it. It covers things that, as a wheelchaired veteran, allow me to still explore the world and avoid isolation. This tool settles that pang of anxiety that we all have. Once used, I am soooo soooo sooooo glad to have had it and the professionals that came with it. Thanks! Dan

We have purchased and used the monthly protection plan for a few years.

If you buy a lot of devices for yourself or family, these warranties can be a good way for peace of mind, especially if buying for someone who doesn't live near you to do your own troubleshooting

Warranty for items included in annual maintenance plan

Give me such a reassurance on the devices I bought from best buy

Its great knowing your products are being protected by Best Buy.

Great value and savings. We have saved on many items including repairs.

I like knowing that I have this protection in case I have a problem. Plus i get discounts on purchases.

Great product Great quality we r very pleased with what it does

We have had to use the protection plan so we are very thankful that the issue was handled with ease.

This plan saved me from a TCL TV with defective software. The manufacturer was beating around the bush but Best Buy's Total Tech stepped up. The Geek Squad came out and verified my issues and offered me an exchange for a new LG TV crediting me the full amount I had spent on the defective TV. I can't recommend this plan enough.

With the Best buy protection plan all of my devices are covered or a free

I have product protection on all my items purchased : TV. Computer, vacuum, refrigerator, portable battery pack, chargers and multi light bike. It helps when they break or have an issue

Quality at it's best. What's even better is the price is great!

Excellent product, camera is very clear and audio is clear. Doorbell chime works great, door lock works great , easy to install and internal storage option works great. Definitely happy with my purchase and have already recommended to friends.

The store staff is great.. but if a mistake has been made then the online staff and quickly take care of it and make sure you get what is correct and you need.. no questions no hassle .. thanks

Recommended for those not tech savvy! I am not tech savvy so for me, at least this gives me the peace of mind that when I have a problem with a computer or tv for example, I will be covered. Was super helpful when I received a defective ASUS laptop (died 2 days after I used it) and was replaced with no hassle at all!

Best buy protection has been the ease of mind i have needed any time that I purchase anything new! Highly recommend and wo derful if you ever need to use!

It is a great concept and convenience to run your irrigation from your phone. And it also is forward thinking to have your watering schedule adjusted based on weather in your area. However, it isn't the easiest or most accurate controller to configure to your landscape and/or weather especially if a zone consists of both slopes and flat landscape, sun and shade. I also don't like when the program notifies me that it isn't going to run because of a recent rain which I wouldn't want it to, then reverses that after you go to bed so you don't realize it's running at 4:00 am and half the zones have run before you wake up. The help desk is extremely knowledgeable and easy to reach but the phone connection is so poor along with the offshore agents' accent that I just give up trying to get help. My son loves his but he doesn't have an acreage like we do and has less zones to run and less variable conditions in his landscape zones. He is also younger, so the technology is easier to assimilate although our irrigation man is young and doesn't love the Rachio.