Customer Ratings & Reviews

Because of this plan, i now buy everything through Best Buy because they take care of you. My son's AlienWare headset failed to recharge and no questions asked they took care of us. We felt like we were VIP customers when we have this protection plan.

We purchased this microwave to replace one that has been in use over 20 years now. The reason for this particular microwave is that all of our appliances are the GE Profile line and we needed the microwave to fit into the built in space where the old one was. Right out of the box, the button to open the door did not work. Even after exercising it many times, it did not make any difference. My husband ultimately put in small bumper pads at the top of the door which allowed the mechanism to operate. A second item of note is that the pre-programmed buttons don't seem to work very well. The popcorn setting in particular doesn't sense the steam and burns the popcorn. Our complaint is simple... why change from the old design, when it just worked? We changed out as many parts as we could to keep our old one going and at some point the parts were outpricing a new model but it's disappointing that the new model is not as good as the old. We still have a short window in which to decide if it needs to go back, so we will be making a decision soon.

Total Tech is the best protection available these days, anywhere, period. When we had devices go bad in the past it is as easy as taking it into the store and walking out with a new one. It has saved us hundreds of dollars, maybe thousands over all the time we have had it. 100% worth it!

I'd say, like all insurance, it's about piece of mind. I haven't had to utilize the coverage but the cost is much lower than if something blows. With a 60" tv, computers, phones, iPads all that adds up. This keeps it simple and straightforward.

Best printer I’ve bought so far for pictures making. Good quality

The total tech (not sure what they call it now) has been very useful! They send out a tech agent right away if you appliance or electronic device is having issues. I was also able to exchange my very expensive espresso machine.

The Best Buy Protection Plan offers excellent peace of mind, providing comprehensive coverage for my electronics with a smooth claims process and responsive customer service, making it a worthwhile investment for safeguarding expensive devices."

love having this protection! it gives me a peace of mind

Like knowing my items are protected in the event of a problem.

Very good insurance is a way to be calm with your equipment

The price is stiff, but i consider it a bargain for anyone who makes a lot of purchases. I capitalize off of it, using free intallations, free deliveries, and of course it is great to have the option to trade in or return my tech, up to 60 days out. Most recently, I was able to return a tv which reveled software issues a month later, long after a typical return policy period.

One of the best purchases if you shop at Best Buy. This covers OLEDs from dead pixels, defects, and especially burn in. But it also covers everything you purchase from Best Buy as long as you renew the membership. Plus they just reduced the cost of Total Tech. Highly recommend.

The price you are paying for this protection is well worth it. I had a tv fall off the wall but had no issues.

Nice people to deal with. It took a few days though.

I appreciate the 24 month protection that is provided as a member. Just one less thing to worry about!

This Works well and was also delivered timely, kudos

Haven't used yet. So far so good. Had a techy guy set it up. He thought it was a good purchase.

We are very pleased with the product. It took a lot longer to get here than we expected.

This printer is a workhorse indeed. It was very easy to setup and install on my network. The ink is very easy to replace too.

I've only had this for a short period of time but know that if there is a need, we're covered.