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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7387 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,387 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection plan! Dvd went on the frits! Gave me a brand new DVD Player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value - A must for any purchase! I truly have peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love best buy protection on all my devices and purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id recommended this to protect products if you a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had total tech for almost a year and so far so good. We had to use the included protection plan for our daughter's Nintendo OLED one of the controllers broke and they sent us replacements. They were refurbished but in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small fridge!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best small fridge! It was a lifesaver when our main fridge died. Very roomy & stylish. Now that we’re getting a new large fridge, the small one is perfect to keep our overflow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection provides an additional layer of security and peace of mind for your purchases. With coverage extending up to 24 months, it safeguards against unexpected mishaps, damages, and malfunctions. This protection plan from Best Buy ensures that you can fully enjoy your products without worrying about unforeseen expenses or inconveniences. It's a smart choice for protecting and prolonging the life of your valuable investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Total Tech Protection offers peace of mind for my valuable gadgets. Though unused, knowing they're covered provides immense comfort against unforeseen mishaps. Highly recommended for safeguarding your investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Geek Squad Makes Things Easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind No worries about warranties, deliveries, high-level customer satisfaction. If you purchase or planning to make major big ticket appliances, electronics gear, digital downloads or whatever. Just called, let the Geek Squad know what your situation is and help you need. It will get handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty offered is 100% worth purchasing, it covers so much more than the product purchase... Please buy one for your appliances...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to have with electronics! Always feels great to have the geek Squak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aving protection is the best thing you can do. You never know if you when you will need it and the geek squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a good thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are a great idea for printers. These days, printers are not the quality they used to be; and my most recent printer stopped working after only 8 months of use. Best Buy was stellar in the return process and their staff was extremely helpful in assisting me with locating a replacement that would work for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for samsung fridges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you buy expensive but untested/finicky Samsung appliances like high tech fridges and dryers (AI really?) so I KNOW these things are going to fail in less than 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love this product so amazing and love the security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an annual fee so I have time to save money & I worry less with knowing Best Buy has my back when covering my electronics. So glad I decided to go with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I purchased from Best Buy is under my protection plan I pay once a year it is so worth it even after the factory warranty I still have this free and easy to get a replacement or a new one at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I hade the protection plan had a item that stop working after warranty had run out they replaced it two months later it stop working they sent me another one to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranties yet, but love that every electronic you buy is automatically insured, including Apple products. Would be awesome if Best Buy adds more perks related to product releases. With Game Stop, if you're a pro member you get first access to hard-to-come-by items like consoles etc. It would be awesome if Best Buy adds this to the perks of Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Protection Plans as a Total Tech Member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless and free with the Best Buy Total Tech Membership (for the first two years)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Main Reason I Shop at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love Best Buy's protection plans. It's the main reason I shop for all of my electronics at Best Buy.

    I would recommend this to a friend