Customer Ratings & Reviews

I'm generally opposed to extended service plans on principle. However, if you're like me, who buys tech, phones, and TVs and also acts like tech support for an extended family, then the flat-rate Best Best Total protection plan makes some sense. You get all the extended warranties for no extra fee, including AppleCare+, 'drop it off and let them deal with it' for service issues, and other member sales and benefits. If you don't buy much or often, then perhaps it's not for you. For those who do, it's worth the yearly fee, in my opinion.

I used to think a fridge was just a cold box for milk and leftovers. Oh, how naïve I was. Then… she arrived. The Samsung Bespoke Four-Door Family Hub. From the moment she lit up my kitchen with that glorious giant touchscreen, I knew life would never be the same. It’s not just a fridge—it’s a life partner, a confidant, a personal assistant, and an entertainment system wrapped in stainless steel glory. I can ask her what time it is. I can ask her what’s in my fridge. I can play 8 Ball Pool while waiting for my ice to drop like diamonds from heaven. She doesn’t just hold my groceries… she judges my grocery choices with quiet dignity. She whispers, “Hey bro… maybe buy a vegetable?” She then pulls up a recipe for chicken and broccoli without me lifting a finger. The water pitcher? Oh, it fills itself. I put lemon in there and suddenly I’m drinking water like I’m in a spa in the Alps. The dual ice maker? It’s like having a tiny Arctic expedition team dedicated to only me. Nugget ice for chewing, cubes for chilling—pure luxury. And let’s talk about the Bixby voice assistant. I walk into the kitchen at 2 AM, whisper “Hi Bixby,” and she softly replies, “Good evening, King. Would you like to know the weather in Bali or start a cooking timer for your midnight pizza?” Do I need a fridge that can show me YouTube videos, control my lights, display my calendar, and let me leave doodles for my family? No. Do I want it? More than air itself. This isn’t just a fridge. It’s the crown jewel of human innovation, the Tesla of kitchens, the guardian of my snacks and my soul. If I could give it six stars, a Grammy, and a Nobel Peace Prize, I would. In conclusion: Buy this fridge. Name it. Love it. Respect it.

the customer service was excellent prices with in our range the size was perfect for our bed room my grand children are enjoying cartoons movies .colour and brightness is perfect choosing t v and stands was very easy .the location was not toofar away from us we got protection plan also i became a bestbuy member alsothank you very much for the best buy team

This plan is good for peace of mind, especially if the product is something I’m using often or moving around. I like having a clear path for support if something goes wrong. It also makes me more comfortable using the item normally instead of worrying about every little issue. The only downside is that it’s easy to stack monthly plans and not notice how much you’re paying over time.

This protection plan has been a great add-on for my purchases. It gives me confidence knowing that if something breaks, malfunctions, or needs service, Best Buy has me covered. I appreciate that claims are easy to start and the support team is always helpful. It’s one of those things you don’t fully value until you need it, and when you do, it pays for itself instantly. For anyone buying electronics they want to keep protected, this plan is absolutely worth it.

The Monthly Best Buy Protection plan has been a great addition to my recent purchases. I really appreciate the flexibility of making affordable monthly payments rather than paying upfront for extended coverage. It gives me peace of mind knowing my devices are protected for up to 24 months. The plan covers accidental damage, hardware issues, and more, which is perfect for electronics that I use daily. While I haven’t needed to file a claim yet, the simple terms and Best Buy’s solid reputation make me confident that help will be quick and hassle-free if I ever need it. Overall, this protection plan is definitely worth it for anyone wanting extra security on their tech without the stress of large upfront costs.

The Best Buy Total Protection plan is widely praised for its exceptional convenience and value for frequent Best Buy shoppers, offering peace of mind with robust coverage (often including accidental damage and AppleCare+) and the benefit of 24/7 Geek Squad support. However, reviewers also note the plan is expensive as an annual membership, and some customers encounter issues with hidden service fees or long wait times for repairs.

The Best Buy Protection Plan has been worth it for the peace of mind alone. The coverage was clearly explained, easy to use, and the process was straightforward when I needed help. Customer service was responsive and professional, and everything was handled without hassle. It’s reassuring knowing support is there if something goes wrong, and I’d definitely add it again to future purchases.

I’ve been using the Best Buy Protection Plan for about two years now, and honestly, it’s worth every penny—especially for Apple products. The coverage is reliable, the process is simple, and customer service has always been helpful whenever I needed assistance. It gives me real peace of mind knowing that if anything goes wrong, I’m covered without the usual hassle. Compared to other plans like AppleCare, Best Buy’s protection gives great value and flexibility. Highly recommended for anyone who wants to protect their tech investment!

I always add the Monthly Best Buy Protection Plan to all my electronic devices — and it’s been 100% worth it. From laptops and phones to headphones and wearables, I’ve had total peace of mind knowing my gear is covered against accidental damage, breakdowns, and even battery issues. When I needed support in the past, the process was fast, hassle-free, and incredibly customer-friendly. It’s affordable, flexible (month-to-month or cancel anytime), and offers far better value than most other protection plans I’ve seen. Bottom line: I use this for every single tech purchase I make. If you love your devices and want to keep them protected, this plan is a no-brainer.

I will say the protection plans works very well, it covers all my items. Had to replace the screw on my laptop, granted there was a deductible. But who cares about a deductible if it means I won’t have to buy a whole new pc and they fix it fast. I will say it’s still important you still read the t&c on the product you purchased just so your aware what is covered and how it works.

Service at its finest!! These guys set me up. They made sure I had everything for my phone. They helped me by putting my screen protector on. I can't do those screen protectors. They got me the best guy they had o. Shift and he put that on petfctly for me!!

The protection plan was easy to add at checkout and gives real peace of mind with a major appliance purchase. The coverage is clear, the terms are straightforward, and it’s reassuring knowing repairs or issues will be handled if something comes up. Definitely worth it for long-term protection and stress-free ownership.

I’ve been a Best Buy “Total” member for several years now, and it is well worth it. You never know when there will be a problem either with hardware malfunctions, or with software and connectivity issues. Best Buy has been great in providing support to simplify resolution of any issues. This is money well spent.

This printer is easy to set up, especially using the Epson application downloaded to your phone. Ink is easy to load with no mess & it lasts a long time. Pretty quiet operation & easy to load paper. Really nice that it has a tractor feed & can be set to print one sided sheets to 2-sided & 2-sided originals to 2-sided prints. Very nice, convenient & intuitive. Print wirelessly from phones & computers too.

I don’t usually buy protection plans, but this one has already paid for itself. I had an issue with a pair of headphones I bought months ago, and Best Buy handled the replacement with zero hassle. The monthly option is nice because I don’t have to pay a big chunk upfront, and I can cancel whenever. It’s simple, flexible, and actually useful—way better than the typical warranty experience from other places.

I've never purchased the Best Buy Protection in years' past, but I'm so happy I did. The experience has been amazing! I did the annual plan, and having everything protected for 24 months gives me a huge peace of mind. I wholeheartedly recommend this product!

I decided to purchase the Best Buy Protection Plan (Geek Squad Protection) for my device, and after using it, I have mixed but mostly positive impressions. The plan offers solid coverage beyond the standard manufacturer’s warranty. It protects against hardware failures, accidental damage (depending on the item), and in some cases even power surges or battery replacements. Knowing that I won’t be stuck with expensive repair bills gives me real peace of mind, especially for pricier electronics.

The Moza r5 is a great experience for new sim racing enthusiasts it has a great force feedback and the 5.5M of torque are really able to be enjoyed. The wheel feels very high quality and the wheel set up is quick and easy the only complaint I have on the Moza R5 is the table clamp as the grips have began to come off and the clamp is ineffective when there is a slant in the tables edge. Overall this is a great first wheel for many and Moza offers many attachments for this bundle that will allow you to upgrade without having to buy a whole new set up.

I go to Best Buy for my electronics because they make the process easy and have consistently come through on replacements and repairs. Every interaction—from browsing to checkout to support—has been smooth, and that reliability keeps me coming back.