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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,072 reviews
  • Rated 4 out of 5 stars

    Just get it- you won’t regret it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little pricey but I’m hoping it will be worth it. I love knowing that our big purchases are protected and I absolutely love how organized everything is within the app. I do not regret buying this membership at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection is worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for being part of the best buy total protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Tech Package is wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never ever ever live without my Best Buy protection plan. It is a game changer for someone who has technology anxiety lol. I am terrible with setting up electronics. These are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind love knowing my products are protected by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Add on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best add on ever. I saved more money then its worth having my Stove, install and gad line , refrigerator, dishwasher and microwave all free!! Would have cost me hundreds of dollars for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No dead spots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up this new router was a breeze. Having 3 different bands will make upgrading much easier in the future. The speeds are amazing and the coverage is excellent. So glad I did this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value. Peace of mind is a great way to have worry free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been renewing this membership for about 7 years. It's a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to hear to protect your investments purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan in the World. I've bought from competitors I will not name, and their protection plans always have some stipulation that has you going through the manufacturer 1st, which is a headache. Best Buy takes care of you direct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the plan has been great. No problems with returns or technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy when i accidentally cracked my monitor screen. I simply took it into the store and they gave me a brand new replacement no questions asked. I was happily surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my oled with the peace of mind best buy would have my back incase anything went wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is a great acquisition for my electronics buying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer DMH 1770 NEX defective product, do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my unit in January 2022 and it started intermittently failing just outside the warranty period Feb 2024. I had also purchased a 2 year warranty from best buy. Both best buy and Pioneer refused to honor a courtesy repair because I was outside their warranty period. The issue was a known manufacturer defect with issues on poor soldering connections. I personally will never purchase another pioneer product again given the poor customer experience and lack of accountability. Also why bother buying from a store that continues to sell defective products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrenty havent used it because the product has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    800.1 amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great line of amplifiers have a kicker 300.1 and a 1200.1. Have had them dor years with no problems....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program to protect your investments

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best program I have ever seen. Best Buy keep this up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so skeptical about purchasing a protection plan or additional warranty for any product; however, it works the way it says it works. A technician came to my house, set up my new laptop, printer, router and Apple TV. They set it up, if additional service is needed, they set up the service call. Technicians are friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection goes a long way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan comes with every item i purchase for being a total tech member

    I would recommend this to a friend