Customer Ratings & Reviews

Best Buy Totaltech is the only way to go!! All my purchases are automatically protected instead of pondering paying 12-30% of each item. I've saved so much money on this. If you spend a fair amount each year you need this.

So far so good.. I love this new program. You buy something new and it automatically gets added to the 2 year program. (One plan covers everything you buy.) I haven't had any replacement issues yet, so that end of the program is still untested, but I am sure Best Buy will follow through, their service is excellent.

We needed a new surge protector went to Best Buy and bought it within 15 minutes by a very helpful salesman and we had it installed by a great geek squad guy. What a terrific service- the geek squad!

Love this car stereo I replaced the one that came with my 2008 Acura MDX because I wanted apple car play/Bluetooth due to all of my traveling it works great and easy to figure out how to use all of the features I would strongly suggest buying this one

The Monthly Best Buy Protection provides peace of mind by ensuring coverage in the event of accidental damage or loss.

Hyde is an awesome sales representative. She’s very knowledgeable and very helpful to us. She’s an asset to your company. We love her so much!

the protection is great. totally worth the yearly total tech membership

The techs are very competent and service is reasonably quick

Sound is diabolical, packaging was great and the purchase process was simple.

Best Buy total protection plan is the best purchase I ever make. Not being tech inclined, I need a lot of problem solving help. The technicians are always extremely helpful.

I use this printer for everything! I use it for regular printed pages with text, but I mainly use it for printing stickers to sell. They are pristine every time! The ink lasts for a long time as well.

A protection plan is only necessary when you need to use it. Fortunately, the quality of products we have got from Best Buy have kept us from needing to use this plan. However, we are confident that, if necessary, we have this!

Love Google and all it's products. The features that Google home and it's camera features make easy to setup for any everyday user!

Always get this whenever I buy anything. It’s always worth it.

Not sure why bby allows or ask me leave review for protection plan multiple times, but here is copy and paste of my previous review of it. As long time bby customer, I always purchased product protectation plan. And now being total tech member, I feel even comfier buying products from bby since even small items comes with 2 years.

Great buy for the buck, great quality and very easy to use!

This is a great plan with the exception of dealing with Samsung cell phones. They have different rules for the issues with their phones that are not consumer friendly and are very inconvenient. For example: if something happens to your phone screen that is a known issue, they will fix it buy you have to leave the phone with the Geek Squad for 3 weeks>

In my opinion, this is one of the best investments anyone can make in their technology purchases that Best Buy offers. We have used the service several times and the "Geeks" who have come to our house for installations and maintenance services have been courteous, professional and thorough.

No questions asked. They just honor it. Bring it in and no problems.

Got a protection plan just in case anything was to happen recommend getting it helps you out (and the sales guy :) )