Customer Ratings & Reviews

With kids this is a must have for accidents and mishaps

Its needed specially for a high cost phone. At least for the dirst 2 years

I'm a little disappointed because I had to pay a deductible for this when I used it. I didn't know that when signing up for this Great service though, I got a full refund, and fast too.

Purchased this place just in case of unexpected accident, but have yet to use it. I have needed to use it for the past 30 days but the closest best buy store/location to me is over an hour away and they need me to come into store to show in person to verify identity before they can proceed with hopefully fixing my device. It's more difficult to find a way to somewhere of that distance when you don't have a vehicle/can't easily find transportation to get there and back... especially on limited income.

Nice sense of security to have a samsung galaxy. Always nice to not pay full price.

Thank goodness I haven't needed to use it, but like other insurance it's there in case you do.

purchased a new phone..spoke with Todd in Port Arthur..Awesome personality and very informative and helpful.

Geek Squad is worth the money for my protection on my phone. They are always willing to help me with any questions

gave us back store credit for a 2 month old phone that died, lost my $5 credit rewards in the refund.

Super useful if you are one to break your phone. The replacements of breaking a phone by accident is great. You can have no worries while having this protection. Has saved me before.

Nicer Samsung s24 product. Will definitely buy ait

I GOT THE INSURANCE JUST IN CASE...AND NOW IM GREATFUL I DID MY PHONE ACCIDENTLY FELL FROM TWO STORYS HIGH AND SHATTERED IM GLAD I HAVE AN APPT AUG 8 HOPE I CAN GET IT FIXED

I have never used it and I hope I don't need it, it is excellent to have your cell phone insured

The geek squad offered me great service, initially I was a little unsure of their level of knowledge, but I quickly came to realize how professional and skilled they are. I’d recommend BB Geek Squad for all your service needs.

Nice to have just in case you have that accent you don't plan on having.

Not sure if it's worth the money. I haven't had any issues on anything that I would need to use the Geek squad. I guess it's good to have though. Especially for someone that isn't real tech savy.

It never hurts to have coverage on electronics. I usually opt put of these coverages but decided for certain devices its worth it. Especially when a cellular device fix is usually almost as expensive as just purchasing a new one.

So far so good! Haven'tt had a problem yet with my product but have used Geek Squad for other appliances and they've been great

We love Geek Squad protection. It lessens our anxiety just knowing that they are always there just in case something happens to our electronics.

Geek Squad was set up to improve the efficiency of Best buy. this has proved right in many ways. i experience a seamless support when i needed their assistance. i encourage everyone to patronize the service. Tons of rest of mind whenever you spend any significant amount that requires back up.