Customer Ratings & Reviews

Its necessary becouse this cell phones are very fragile. Its the second cell I break and no often fall down, and the old one had hard case too My son has an Iphone and it fall many times and never broken. I prefer samsung but I am thinking in change for this problem

Best Buy workers set up my phone with all the bells and whistles. Will always buy my phones here.

Yo i have had the worst 2 or so years in the history of my cellphone use. Thank god for this protection program. You have to pay 200 dollars for every phone damaged but i think i am on my 5th maybe even 6th. It mad things easy and less expensive

They are really nice team, very professional and explain everything really good!!

Love love the set ups Best Buy has for stuff you get there it’s like they back up there back ups and it’s alwys worked great for me! They have alwys taken care of me and I appreciate them so greatly!

The sale rep recommended to buy this insurance in case of unfortunate event and sadly it did happened I lost my phone and Bestbuy gave me a store credit since I had an older cellphone model.

I have never been disappointed with the geek squad service and professionalism during all of my purchases i have added the geek squad protection plans and i have had to use my protection plan more than a few times and never disappointed!

I always have the best experience here. Everyone is kind, knowledgeable and attentive.

Great just what I needed, would buy again. Perfect for phone

For all of us and I will make money on our trip and we can go over the details on our trip and get it done and get it done by then and we will get you the most recent version to send to you and Pods for me and Pods is an awesome time for me to get out

Camera is awesome, dont use the pen much but its noce to have the option. Hoping they can fix the camera issues.

Great to have peace of mind in case of damage I actually had to use it before so it's worth every penny

I bought this plan without thinking. This plan is to replace my phone if anythong happens to it. But, they give you a refurbished phone. The last time i had to buy a new phone. The refurbished phone didn't work properly.

Dont go without extra geek squad. Only needed ot once and it saved me thousaand dollars in repair / replacement of a computer.

The agent tried to help with my phone but could not do anything more. Gave me store credit for what I paid for. He helped me out with his full potential

Good insurance coverage for a good price. I bought my wife a new phone at best buy. She tends to drop things easily so I bought the protection plan.

It happens. Once every ten years or so you will either lose your phone or have it break for some reason. This is great in that it covers full replacement and if they don't have one in stock they give you the monetary equivalent in a credit. I would hate to buy a phone and then have something happen to it a few weeks later so it is worth every penny.

I purchased the Geek Squad Protection Plan for my cell phone never thinking I might actually need it. However, I was so glad to have it when my phone developed a screen problem and the Plan took care of it. I did have a deductible, but still saved a lot of money.

Bought this coverage when I bought new cell phone for my son. Eventually he accidentally dropped it and the screen shattered even though it had both a case and screen protector on it. I made a claim and after paying the reasonable deductible, a new phone was over-nighted to us and I then sent back the broken one. Very easy.

not needed to make a claim on damages but I've had a great experience w/extended warranties in the past and I trust the Geek Squad brand for the most part. Well worth it for fragile items w/ a decently high cost.