Customer Ratings & Reviews

Geek squad was very attentive to my repair when I dropped my phone accidently and cracked the corner of the screen.

Geek Squad was very helpful on the phone and it didn't take hours like other phone support businesses do just to talk to an agent

The geek squad is so helpful im so glad i got this protection that mallory suggested .also Mallory and hannah were great answering all questions and why its so important to have this

Highly recommend! I get this for any product we purchase & it always pays off in the end! I prefer the monthly payment plan to make it more affordable. Geek Squad support is always awesome as well

Haven't had to use it yet so I hope it is good for what I paid for.. Time will tell..

Geek Squad Accidental Protection is one of the most amazing values I've had. I will always get it on electronics and products I care about from Best Buy. It almost always saves heartbreak and regret. Highly Recommend.

So happy I purchased the accidental protective service for my unlocked Google Pixel 4a. I fell off a dock at work, into the water and was able to get a (brand new) replacement phone for $85.

While I had Total Tech, everything was fine. No worries.

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Great for your premium cellphones like the Samsung folds and i wouldn't wanna trust my carriers replacement plan.

I returned a phone because was the speaker not working properly, and I get the full amount of money back of the phone but they keep the full amount of the protección plan, need to know if that is correct ven if I just used couple weeks of the serviced!!

I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

Definitely worth the purchase I love having purchased this deal. Saves me time money and stress.

This phone has been excellent, no problems and has lived up to expectations.

Great service, always ready to assist you and if they can they find a way to help you! I had used there service since 2014.

My phone was stolen from the store and geek squad instantly paid for the replacement.

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

I have never used the service but it’s why I shop with BestBuy. I like the peace of mind that comes with getting help ASAP!!

Purchased for insurance purposes and for that just in case episodes. So far so good