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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2430 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,430 reviews
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and so very helpful!!! I definitely do not regret buying the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast services and good i recommend this services for fix you equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program protection is better than sprint or any other phone service providers insurance that you get charged monthly service charge for protection, this protection saves you money!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jerry. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Good Protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for the price. I recommend the monthly payments as opposed to buying the 200 dollar option because it can be cancelled at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service great i would highly recommend it to anyone who purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. My phone went dark. Geek squad took care of me and provided credit for the broken phone. Thanks to the manager. That's what I call - customer service. If you cant fix it ,you provide Reimbursement for it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have extra money then it's good but if you can't afford it then it's not so good but it's all how you manage and where you're going to have your stuff at but it's up to you cuz there's many insurance programs but I give it five star ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as well as any other insurance programs and was easier than sending in a phone and waiting for a replacement. Took it into the store and after a few minutes, it was determined to be unfixable and was given a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesesary service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on call whenever I need them with a computer question which I can't resolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this with every electronic item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my electronics. It's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this services. I do appreciate you for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have. Definitely has saved me from having to pay full price for a replacement product and repairs on many devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones Worked Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great with no issues. Had a good description of the perks and looked forward to long use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was cheaper than phone insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost less than what would typically cost to buy an insurance plan from Verizon or some other damage/accidental plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection for new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must have protection option for electronics (especially a teenager's new phone). Peace of mind that it will be fixed or credit on replacement if something does happen to it - and with kids, you know something will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good risk cover for mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to have them on call when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been great. I'm an idiot on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is close by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind having this insurance. like all insurance I hope not to need it but it is good to know it is there, Having the ability to go to the local physical store makes it easy to get service.

    I would recommend this to a friend