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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,441 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service. Highly recommended This Service Contract

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember odering or asking for this. Hope its part of the phone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys couldn't fix my phone and simply sent me a gift card to buy a new phone! Would recommend!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry for the very slow response. I'm thrilled to hear about how this experience went for you! We hope you enjoy your new phone and it treats you well. Please let us know if you have any further questions or concerns.

  • Rated 5 out of 5 stars

    The best at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always greeted with kindness and taken care if. Inwill always buy my electronics from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to your cell phone providers plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the insurance I always try to get geek squad protection on all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that you should definitely purchase with an expensive phone purchase. I like knowing I have the Geek Squad for help with anything on my Samsung Note 20 Ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance. Not a lot to say except I have used it in the past and there were no questions asked..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is vert helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really good help they are vert nice always down to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fold 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i have geek squand for 5 years and they have me excellent services i will really recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installed my TV fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted everything. I need to call for them to come back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd best after apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only option if you buy from Best Buy. Unless you have a choice for apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan that includes loss and theft protection gives me great peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the service often. When I do. I get expert and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good I have it.Hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone was very high quality and work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no problem getting my phone screen replaced with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for all your new cell phones never know when a kid or teenager will accidentally drop their phones

    I would recommend this to a friend