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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,441 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if buying expensive items it give you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Hopefully wont have to use it. I feel confident with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are very friendly and helpful. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my TV mounted and other services has been a really good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt explain all the services that came with it......?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must! Safety first never had a problem with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a warranty service for my new phone, and bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan for phone to protect from any damage and lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any product. It will always pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good protection plan if breaks new replesment 1 year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vague Associate explanations, Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to ask questions, as you'll learn the sales associates do not disclose the limitations of that you will be required to pay at least 70 or more dollars to have your item serviced. Cracked screens on the phone are not covered... regardless how many times you ask the associate, " cracked/ destroyed screens are covered, also in the event of a significant drop?". The associate will say, "Absolutely!". Service department will say, " Nope, not covered." Appears Best Buy should adequately train their associates, and retain and management spot check associate transactions, to ensure they are disclosing pertinent information and communicating accurate service. In more disgusted with the vague manner in which they want you to pay $180 to cover a device without being honest about service. It looks bad for the company, when honesty and respect is not part of their business practice. Appears Shady!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year Complete Geek Squad Protection 2 Year Complete Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my warrantee and replaced my broken phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional staff always gently and very friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on line support and was awesome. My TV start working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the high cost of phones and complex issues that have been made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get when buys expensive things. Exchange with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a fair price. Geek Squad agents have never let me down yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....just what I needed, in stock and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, at least I can do a lot, not used. I hope it is a good coverage

    I would recommend this to a friend