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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 530 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 530 reviews
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the protection plan on my phones at least 3 times. Good to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying products from Best Buy for yours always get the warranty have no issues with any repairs beung taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U need this in order to keep the security of ur product safe and take no chances.. u should its important...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy electronics from Best Buy, the insurance coverage is much better than from AT&T, plus it is cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it but its cheaper than asurion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibhatebthatbthe deductible is so high but it's cheaper than asurion. Only downside is it expires after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty has always been exceptional with replacements and returns under warranty, no hassel just great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my note 9, I would recommend your customer service to my friends. Sales rep was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it and I hope I don't have to use it but if I do I'm glad I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd phone that I have bought the feel squad plan for. I had very good luck with them the last time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have item because phones are so fragile and accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always good to have. Peace of mind! I haven't used it yet. Hope it does what it says it will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection program around, always had great service with it. Have had great turn around time on phone replacement too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is the best! Even covers water damage for when my wife drops her phone in the toilet again! LoL X-D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this yet, but I have heard a lot of good things about it and hope it helps when the time comes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for an even greater product it makes it all a better buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will answer any questions and help u try to get through whatever is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never steered me wrong. I love the extra feeling of security just from having this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable about the electronics we get from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It beats all phone insurances out there. My phone has been lost no issues claiming and came in quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this but will see how it all plays out. I hope I don't have to use it tho

    I would recommend this to a friend