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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 530 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 530 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not yet needed this however the protection promised is better than the protection offered by the cellular provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay it every month and I used it once when my screen had a crack. They replaced the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that my phones are completely cover with our Geek Squad warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage gives me peace of mind. My experience with Geek Squad has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want to buy it... but I think you have to.. The phone is too expensive and even if you are careful things happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this any of this service yet they give me the piece of mind just knowing they are always there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never know if something is going to happen with my phone. This gives me peace of mind to know I can have it replaced immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't mind an extra charge from yet another place each month it is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for both of my Samsung Galaxy phones. I like the assurance that I have protection for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful but they bill u card without permission and takes months to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad protection on new phones. It gives us peace of mind to know we have the extra insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use for any bestbuy electronics..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option and I hope I never need it. But you can't out a price on peace of mind. Well you can but it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased new mobile phone, this was added as insurance. Good thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always purchasing a protection plan for accidentals, theft, or loss. Has proved to be valuable plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad insurance is great and I wouldn't own a phone without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Every phone need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protecction is need it, is very difficult to live without accidents, accidents always happen.

    I would recommend this to a friend