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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1639 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,639 reviews
  • Rated 5 out of 5 stars

    Always a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad Protection. It has been a life saver for when I drop my phone, or when the phone just decides to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so comfortable with walking around with my phone knowing that if I drop it and it breaks, Geek Squad will take care of me. Hassel free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for phone. Cracked my screen had to pay 60$ fixed in 2hrs. Set up appointment and would have be faster.... must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone Monthly Warranty Charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to go with Best Buy's Cell Phone Warranty over AT&T's because there are more benefits available through them, including extra points for my BB Credit Card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bad phone S7 glitches after 4 times taking it in communicating with Samsung finally got a new phone to replace the bad phone finally thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an affordable rate. Nice having peace of mind knowing that my phone will be covered if something bad happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service, but my mother-in-law has,and they are awesome! Courtious staff.. knowledgeable about item.. and quick repair. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with this purchase, great service and professionalism. Would recommend this for anyone spending money on a laptop or computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has provided us reassurance when our electronics have faced a terrible fate. They've always provided excellent service to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad as a team are very nice and help you out in anyway they can from letting you know what is wrong to what would be a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection keeps my phone protected and gives me a peace of mind so I don't have to worry about any damages that may happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone makes great calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it dials you can surf the internet you can order food you can watch videos, you can listen to music, and take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value. Broke the screen on my phone a few times and always got really good customer service when bringing it in to get it fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the 5 year geek squad protection plan for the TV I purchased. The cost was reasonable, and give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry... a phone is a big purchase and if something goes wrong it can be very costly, that is without Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most people would say no to warranty but believe me they come in handy and save you a lot of money in the end. Especially for repair or replacemnet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is always good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been helpful for Me! I haven't had to use the protection yet but it's nice to know it's there if and when I need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased product protection of every appliance, TV, etc. Always good customer service. Replaced item that continued to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me so many times. It's ways better than the cell phone protection through Verizon. Best 9 bucks I spend a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek squad protection,it gives me a piece of mind. Without it every single time, i drop my phone would freak me out!

    I would recommend this to a friend