Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1639 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,639 reviews
  • Rated 4 out of 5 stars

    Great to Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, it great to have something to turn to when your electronics break down and with people who know what they are doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im always glad to protect electronics on the long run so its always good to have a back up if something needs to be fixed on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy phone protection is cheaper than my phone carrier and the deductible is lower. You cannot beat that for accident protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're wondering if this protection is worth it, it is! I'll never own a cell phone without having Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great to have no matter how long you subscribe something is better than nothing to cover your items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is better than Asurion and costs less too. Covers all but loss of phone. I think there is also a pan covering that if desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Price a Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than using the mobile providers service. Bestbuy has great customer service and offers better wait times than an ATT store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but great experiences with Geek Squad. They always recommend the best options for all repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy things at Best Buy especially because I can get Geek Squad protection. It is the best and they take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and has been so helpful in teaching my how to operate my devices and fixing them when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never skimp!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek Squad Protection every item! Even when that extra $7+/- seems too much....get it anyway. If used once it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP IS GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection isn't always something people want to get but it's all about peace of mind and that's why get from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always feel good to have them backing me up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance, in store and always appreciate the technician's knowledge as we work through the problem at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance - FINALLY worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone insurance I've seen in years. No standard deductible for a cracked screen to a phone destroyed by water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have especially when you buy something at a full price. One thing is you can't purchase the total protect online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan galaxy s7 edge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use it yet. But good to know it's there. Deductible should be prorated depending on how much has been paid into it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want insurance on your phone, id rather use geek squad. Easy to file a claim plus they replace, headphones and chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the replacement/service plans through the phone companies. Glad I found out about this service. I recommend this to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I have not had to file a claim yet, but their plan is a lot less expensive than Sprint, so it's a plus in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use my geek squad plan to replace my phone when it stopped working. A replace was sent right away and all went smoothly.

    I would recommend this to a friend