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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1639 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,639 reviews
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we went with the protection plan. It has met my husband's need for many broken phones over the last 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife's Samsung Galaxy S7 but haven't used it yet. I like that the deductible is less than AT&T's insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say. I have this insurance to protect my leased phone. Haven't used it, hope I never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient plan. This is the first time I buy a phone from best buy and the protection plan makes me feel safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the "Monthly Geek Squad Protection" that I'm paying for is well worth the investment. I recommend it highly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, don't purchase electronics without anotice insurance plan. As of many things can happen....make use you are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly staff an great customer service, fast service, staff was helpful an took me right where u was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SquadHelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time that I have needed them to work out a problem with electronics or computer issue they have been very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection comparable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended purchasing the geek squad protection for my wife's phone because it was better then the Verizon protection on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek squad protection plan.You never want it until you need it. I'm glad I purchased it for my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never pass on this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are designed to fail after a year or so. Why lose your money when you can replace it with Greek Squad? No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap payments each month to ensure if anything happened to my phone I could get it replaced by the squad without worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, What a life saver, my son dropped his S&7 and cracked the back side. $150 as opposed to $800 was a big life saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for the Samsung S8 +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek squad protection I can rest easy because I am confident that if a problem arises it will be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the fact that if I have problems with my device, I can count on geek squad to fix the problem quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ththe protection plan. Geek squad claim they could not help me then got an email the next day to help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service previously and decided to purchase again. We have been happy so far even with the changes made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing that my new smart phone is covered. Geek square is better than any cell phone store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great. Always there to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I called they were very nice and always helpful. They answered any and all questions/concerns I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad protection for my phone. It's inexpensive and covers the same as a more expensive plan.

    I would recommend this to a friend