Customer Ratings & Reviews

I have had Best Buy Geek Squad cell phone protection for many years they have never failed me I would recommend anyone that purchase a phone to go with Best Buy's program,

I love geek squad protection. I have never had any problems exchanging an item when it has quit working within my geek squad time frame. I recommend this to everyone I talk to!

No hassle no sweat at all. Price us great and you will get a replacement in just a few days. Very much worth the investment. All other plans from other companies is trash.

My brother and I like to drink beers and play this game. Easy to pick up but there is still a lot of in depth mechanics of u want to turn those options on. Fun for sure!

We have not needed to use the GeekSquad but once or twice, thankfully. They were very responsive and helpful. As our phones age, we are glad to have this protection.

The geek squad protection has been a life saver. Not only for our phones but also for my son's laptop. The service has been quick and the employees have been very helpful

I usual doubt the monthly service plans- however a couple weeks ago I dropped my phone, cracked the screen and because I have Geek Squad coverage I saved 160 dollars!

Purchased the protection plan when I got a new phone. The Geek Squad insurance plan is affordable option than a wireless service provider with the same benefits.

This protection has been very good thus far. anytime I have a question or concern, the Geek Squad is right there to answer, support and assist. It's awesome

The Greek is definitely worth the price. They provide excellent protection and work quickly to fix your device. The customer service at my local store was amazing as well.

I love this service, well worth the money I spend on it monthly. They replace broken phones and are also very knowledgeable about computer and computer related products.

Very happywith the Geek Squad Protection. They very quickly handled my issue when my device crashed. Were able to get me back on track in less time than I expected.

Love the fact the warranty is auto charged to my card monthly! Haven't had to use it yet... Thankfully, but good to know I'm covered if something does happen!

Luckily, I haven't had to use this yet. My best friend has used it though. I was amazed at how quickly the service was performed and how well it was performed too.

I would definitely purchase this product again. Best Buy is always my go to store. They have made my Christmas shopping one of the most delightful experiences of the year.

I bought this protection for my Galaxy Note 5. It provides peace of mind. I get billed every month on my credit card and earn reward points for it. Can't beat that...

As an 85 year old dunce, it is indeed helpful to have such well intentioned and supportive youngsters on hand to occasionally guide me through my hiccoughs.

You should always purchase this insurance when purchasing electronics, especially for your cell phones. They stand by it and don't make you jump through hoops to use it.

We used geek squad protection on our last phones. Speaker went out and they replaced the phone. No hassles at all. Highly recommended and we have it on our new phones

Better than att protection, att tries to give you soon refurbished phone that is usually always broke. Best buy gives you a new phone when you need to replace yours.