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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1639 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,639 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It almost seems that purchasing the protection placed an invisible shield around our devices as we have not had any issues requiring Geek Squad repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with expensive devices because I always someone break them. I've sent a few.laptops in and they were fixed with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with my cell phone, i came into the store and the geek squad figured out what the problem was and I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this added protection is great. Gives peace of mind for any issues. I’ve already called needing help with a few issue and it has been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price/good phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 20% less cost vs. my wireless provider. Some of the options are better as well. I would say take a screen shot of what you have/get/pay for and compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic protection you will find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues I’ve had with any item that I’ve had geek squad protection on they either fix or completely repair the item! I will continue to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for somethings, but feel it is waste of money for phones. What does it even cover. Does not cover cracked screen. You still have to pay deposit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad clearly explained everything when I signed up and payment is automatically deducted every month so I never have to worry about missing one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well haven't had to use it, but really nice to know I've got it for an inexpensive amount, especially since I'm with an unlocked carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have had this protection for several years, it gives me peace of mind knowing that if something happens I can come to the store can get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My carrier offers a plan that is comprehensive. However, the Geek Squad plan had more features, lower replacement costs and a lower monthly fee. Win-win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives us that assurance for not "if" something happens to our phone, but "when" something happens they will be there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the comprehensive plan that also protects against lost and you pay up front to get savings....this is the best way to protect your phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Phone protecion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, I compared Geek Squad protection to my carrier's and it was cheaper every month with a lower deductible. Kind of a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection very reasonable the people of very very knowledgeable about anything that you need to actually find out about I would recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are timely, and never interfere with my banking account. There auto drafting is simple, and the painless fee guarantees I'm always protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure when I visit the store. The geek squad crew makes the time spent there worth the knowledge and the friendly invite to always come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is fairly inexpensive and helps ensure I can get my phone repaired if I should break it. At $700 per phone, the insurance is a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper then sprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is cheaper then sprint monthly. Right now sprint goes through another company. Which charges about $14 a month for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products for less money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to play through my mobile carrier for insurance.. Now I pay best buy and I get so much more bang for my buck. I very happy with the coverage.

    I would recommend this to a friend