Customer Ratings & Reviews

I have tried to use the geek squad service several times and they always say they can't fix things and have to send out for fee

Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

Great price for 2yrs. And the service and warranty are great. Never had any issues with getting replacements or items fixed.

Beats 3 wireless earphones battery life 12 hours. The best earphones yet my son loves them because they last all day!!

This product is amazing once I learned how to work it. It took me a while to get use to it but once in did it was worth my money

Bought new Samsung S7 Active. Purchased the Geek Squad Protection for extra peace of mind in case anything went wrong.

This Alcatel phone is perfect for young kids....no account, no contract, prepaid is awesome for 10-14 age group.!

This protection is convenient and keeps me free of worry. Knowing Geek Squad has me covered is very assuring.

Long for great service? BEST BUY geek squad can help you out. Check them out at your local BEST BUY store.

I have used there protection plans for years and if i have a problem with my item it is taken care of quick

Could be better. The coverage is fine, but the customer service is horrible. Won't get it again because of that

I have always had access to the geek squad when i need it. They are always very helpful and timely.

They use to not charge a deductible period. Now if it is the manufacturers issue they will not. It ships fast.

It's really comforting to know there is protection for my phone. Never know what may happen.

I have canceled this insurance in January. But still they keep charging from last 5 months and when I called the customer care they were so rude and denied me for paying back what they have charged for. I asked them for what they are charging for because they were not having any information about the insurance they were charging for.

Best Buy GSP for mobile phone is great. You dont always need it, but when you do its there.

Wireless mouse is the best thing ever. Why I haven't picked one up sooner is beyond me,

I would recommend this product to anyone looking for something like this. Works great!

Employees went over and beyond to assist me. All my questions answered with expertise.

I bought this because my son is a gamer and the discount for each game comes in handy.