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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 790 reviews

Rating Filter

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 790 reviews
  • Rated 2 out of 5 stars

    Not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to use the geek squad service several times and they always say they can't fix things and have to send out for fee

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 2yrs. And the service and warranty are great. Never had any issues with getting replacements or items fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatheadphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats 3 wireless earphones battery life 12 hours. The best earphones yet my son loves them because they last all day!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing once I learned how to work it. It took me a while to get use to it but once in did it was worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung S7 Active. Purchased the Geek Squad Protection for extra peace of mind in case anything went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone For Kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alcatel phone is perfect for young kids....no account, no contract, prepaid is awesome for 10-14 age group.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is convenient and keeps me free of worry. Knowing Geek Squad has me covered is very assuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long for great service? BEST BUY geek squad can help you out. Check them out at your local BEST BUY store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best way to insure purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used there protection plans for years and if i have a problem with my item it is taken care of quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. The coverage is fine, but the customer service is horrible. Won't get it again because of that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had access to the geek squad when i need it. They are always very helpful and timely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but use to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They use to not charge a deductible period. Now if it is the manufacturers issue they will not. It ships fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really comforting to know there is protection for my phone. Never know what may happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have canceled this insurance in January. But still they keep charging from last 5 months and when I called the customer care they were so rude and denied me for paying back what they have charged for. I asked them for what they are charging for because they were not having any information about the insurance they were charging for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GSP for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy GSP for mobile phone is great. You dont always need it, but when you do its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless mouse is the best thing ever. Why I haven't picked one up sooner is beyond me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone looking for something like this. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff was very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees went over and beyond to assist me. All my questions answered with expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son is a gamer and the discount for each game comes in handy.

    I would recommend this to a friend