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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 139 reviews

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    Rating 3.6 out of 5 stars

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    Rating 3.6 out of 5 stars

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    Rating 3.6 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Rated 1 out of 5 stars

    Philo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money. Automatically renewed it, I didn't want it to begin with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never had a chance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time everything was installed at my home the free use of Philo was expired. I never had a chance to use it. That’s why I said 1 star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No philo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want this service. Came as part of a package deal the store added it to my purchase. Returned easily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commercials every 5 minutes. Just drove me crazy. Don't get unless you like seeing the same commercials over and over and over and over again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me having all the different apps on the TV are worthless. So I did not use this app as I didn't like the content that was displayed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misdirection!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription was forced on me through a misdirection in my receipt. I had to contest this at the bank and cancel my card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Un aware of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not aware that we purchased Philo. Would like to cancel whatever Philo is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I just don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know about this I didn’t use it I can’t say much about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIP off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging my card I've never used this and it keeps charging my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never approved and never knew came with tv. Makes me want to return tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    confusing channels, no worth the hustle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Channels are confusing, no live channels. cancelling is a disaster, must CALL best buy customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even activated it and still got charged for the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for this service even though I never used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't order this or want it and got charged for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible all the way around! Definitely not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not impress me on the available channels!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Philo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product would like to cancel it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PLEASE CANCEL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried canceling this 5 times. I do not want it. Please cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unethical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged expired card. No authorization or approval. No refund

    No, I would not recommend this to a friend
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