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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are delighted by the wireless charging capability and the extra protection this battery case offers for their Apple iPhone XS Max. However, many find the battery life to be disappointing and the case to be larger and heavier than expected. Some users also reported the case becoming warm during charging. The price point was also a concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 242 reviews
  • Rated 2 out of 5 stars

    Ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case if you need to extra battery life on your phone I wouldn’t recommend for everyday use because the case doesn’t really protect the phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Does hold charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full battery doesn’t even charge my phone to 100%. Not sure if I brought a defect one but mike doesn’t charge my phone at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my iPhone XS Max for some extra battery life and work perfect

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between lack of proper Apple charging port and minimized charging backup. This is a worthless power backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Mophie products for years and believe that they make the best battery phone cases.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT GET

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst... believe the reviews it barely charges my phone an additional 15% not worth a penny!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A bit large but worth it for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is an absolute lifesaver for travel. No worries about running out of juice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice if it would not interfere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought battery case for my iPhone 10 x max. BB as always great. Problem is that reception and bluetooth becomes bad or not working. Can’t do hotspot. Remove case and all is well. Well, just found on the internet many complaints of the same issue. Tried chat with Zagg/Mophie support. They found it “strange” and offered to replace it. Should have researched before buying as it’s a common complaint. The fix appears to be returning and getting money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my iPhone max and returned it because it was missing the side lock button

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy usage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup power made easy. Especially, when you don't have access to an outlet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one when I upgrade or anything it’s apart of the new phone routine now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Mophie - juice pack external battery case! I highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally will not even charge phone 10% with or with out using phone before case runs out of power

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it!!!’

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Never had a Mophie product that That cracked before. Terribly sad! Dropped twice, expected protection. Thumbs down!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Battery back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie increases your battery life x2. Great addition to my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good value. We travel alot and are always in need some some battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Does exactly what I need it to do. You won't be disappointed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for emergencies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra boost definitely helps me out through the day with my far travels!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was this unit pricey, but heavy, hard to take on and off and messes with the Bluetooth in your car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand great warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid case with a great warranty. Would buy again and again.

    I would recommend this to a friend