Customer Ratings & Reviews

The case is nice, the battery works. Guess what, it uses a non lightning plug to charge your phone so all of your current iPhone chargers are worthless AND the headphone jack is significantly recessed so you have to use an adapter cord with all of your headphones. What happens if you lose your adapter? Your searching how to buy a new one. VERY inconvenient.

I'm on my cellphone quite a bit and I was draining my battery my brother told me to get a mophie. I'm glad that I invested the money. I'm glad that it already comes charges

I love the new colors! I've used mophie cases and portable chargers for years. I can't go without them!

Great Idea to extend battery Life. It works good. I am buying a second one and recommend getting Best Buy to match Amazon like I did.

Overall excellent. Very light weight, could be a full time case/protection for Iphone 5. Nice the headphone extension comes with although it would have been nicer is mophie just made the headphone hole a little larger for 3rd party headphones (bose noise reduction etc) otherwise all around my favorite mophie charger yet because it fits so well on the 5 and protects while being lightweight and looks nice and good grip, not too slippery. Does not charge to 100% if you are 20% or lower before turning it on, but close, depends on use

I bough this product in 6/14 and for a week now is making my I phone 5s crazy that i need disconnect the product. I bought this product because I am working with the phone all day and I need the extra battery charge. I love it until broke. It is still in the one year warranty. I would like someone fro customer service to contact me about this product warranty.

The battery pack was great for at least 6-8 months. Worked perfect, had an awesome charge life (would get me from 10% to 100% and even then stay charging). After that point in time though, it started falling apart. The trim around the case was coming unglued and the charging port was loose. I contacted Mophie and sent it to them under the warranty; who then lost my case and after a month found it in their warehouse and only then were able to send me a replacement back. When they finally did, the replacement case would only recharge my phone from 10% to 60%. I would recommend buying it but keep in mind you'll need to buy a new one 6-8 months down the road.

This is a great phone case and the extended battery life is just what I needed! Love this case!

I had the mophie for the iPhone 4S and would use it as a mobile charge. When my iPhone battery got low about 10% I would put this case on and move on. After a few hours it would be at 100% and still charging. This case does not do the same thing. It gets it to about 80-95 depending in use while charge. If you know anything about these smart phone batteries you need to baby them. Wait til it's atleast down to 10% before charging and make sure you get to a full 100% percent before taking it off the charger. If you don't follow this rule, your phones battery will losing its life and suddenly you are not getting the life out of your battery you used to when it was new so that is why it bugs me. If you are a on the move kind of person it helps a lot, when you need to keep moving and no time to wait around for your phone to charge this will help you out but just be aware you won't get a full battery charge out of this case.....and no it's not good to leave your phone charging all the time so don't try using the case battery first

Excellent product to prolong battery usefulness. Great looking.

Excellent product to use, very useful when I run out of battery

The devise gets very hot whenin use and i exoect it might bedamaging the iphone. it charges very quickly but really gets hot. The charges do not last very long

Written by AW from HIGHLAND PARK product sounds great. Reality is much different. Going on my third one in as many months. Mophie stops charging after 3 bars. iPhone states does not support device. Only syncs when removing phone from Mophie. Stopped simultaneously charging phone and Mophie. Overall looks great yet product failures make me rate this a DO NOT BUY wish I read the reviews before I bought. New reviews state Lenmar Meridan is better. Anyone have an opinion? Lastly, this is really an Apple problem - lousy battery design. But Mophie solution is another failure. Waste your money if u want. !!!

I dropped my phone in this case from 3 stories high on cement. Nothing happened to my phone, it was perfectly fine. Not one crack or scratch on my phone and the case still worked perfectly!!!! Maybe it was just luck but I love this case !

I purchased this product with my new iPhone 5 a little over a year ago. This juice pack costs significantly more than the competition but I expected that would result in a quality pack. Fast forward 1 year and the juice pack no longer works. On top of that the case looks terrible, doesn't hold up well over time. Mophie said they would replace it which was great but the juice pack the sent me lasted only about two months before it went completely dead. They won't replace that one. At the end of the day when you are paying this much of a premium you expect quality. I would have been much better off buying a cheap 25$ charge pack and just buying another one when it failed. Would have been way cheaper and looked much better. DON'T BUY THIS!!!

Great case for my wifes phone. She loves the feel of it and the shape.

By far best charging case out there. This company knows how to make a great quality product

I was excited when I got my iPhone5 and planned to put a Mophie on it because I've had a hard shell white Mophie on my 4S for over a year and it's WONDERFUL. The red Mophie Juice Pack Air is beautiful and a TOTAL DUD!! It claims 100% recharge but even the first few days I used it this Juice pack would only charge my phone to 45-50%. Today (10 days after purchase) my phone completely died before I turned it on and it charged to 10% before it started making the connect/disconnect sound and was empty. This is a total waste of money and it's going back to Best Buy Monday. I'll buy a regular case and find a separate recharger. My daughter bought the same Mophie in black online and returned hers also. She also says it also cut her cell signal. I hoped she just got a dud - but it looks like this Mophie model IS a dud. On a side note, this is almost identical to the Ivy Case brand I used to buy for my 3GS and my 4 - However, IvyCase started selling a battery case that looks suspiciously like this one that was terrible. I bought one for my 4S and it ended up in a drawer. It was a terrible waste of money that I couldn't even use because it would constantly connect/disconnect/.connect/disconnect... Very disappointed!!

First time it drop the glass shatter on my Iphone:(

I am very disappointed in the Mophie Helium and Mophie Air battery cases. I had to return 5 of them for poor performance. (yes, FIVE). I sure they were not counterfeit. One would not charge. The rest all had the same problem: After a few weeks they would not fully charge overnight and would not allow the iPhone to fully charge. On the Mophie website they suggest that you do not let the Mophie charge all the way down before you plug it in for the night. I found this did not consistently help. You can remove the iPhone before you charge it and the Mophie separately but removing it is a little difficult and I do not want to have to do this every night. (It was not necessary to do this with my previous Mophie for the iPhone 4).