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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are delighted by the extended battery life and wireless charging capabilities of the Juice Pack Air. Many appreciate the slim and protective design, finding it easy to use and comfortable to hold. While some find the price a bit high, the overall positive feedback highlights its value for users needing extra power and protection for their iPhone X.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 349 reviews
  • Rated 3 out of 5 stars

    It’s ok I mean not perfect but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my mophie battery charger and definitely think it’s worth it. If your phone dies quickly I feel it’s a must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would cause the phone to shut down during hot days. Does not allow phone to cool properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. Nothing to rave about. I charged it and it wouldn’t even turn on. Tried attaching it to my phone and it charged but only for about 30 minutes before it turned itself off. When I tried to turn it back on, it wouldn’t so I had to use my iPhone charger. Disappointing because if you’re spending this much on a product, you’d expect for it to work. Unfortunately that wasn’t the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    not a huge fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the apple battery case is a lot better but they don't make one for the new iPhone xs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case on a Friday and returned it on Sunday. It's a solid case. However, the battery completely misses the mark. I can't get a single full charge out of this case, which is disappointing. Initially, I thought it wasn't charged fully, but after leaving it on the charger again overnight and into the morning, I realized it was case. Any external battery is a waste if you can't get at least one complete charge out of it. Especially for $100. I do not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst case I’ve ever owned. I had to exchange the first one because it constantly held down the lock button, activating Siri. The second one I got actually made my battery life worse because it stopped putting the screen to sleep. It’s way too expensive to be such an awful case. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took quite a while for Mophie to come out with a battery case for the iphone x but now that they have, I'm as satisfied as ever. If you are looking for the best battery case for your iphone x then look no further.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for what it is.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case, I ended up returning it only because it just wasn’t enough battery for what I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does it’s purpose but does not charge more then half of the battery. Not worth the expense.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky.... battery pack charge doesn’t last very long but still nice in a pinch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charges well, with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case charges great, but I’ve noticed a lack in signal reception when the case is on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a month now and I feel like I don’t get enough charge from it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t fully charge phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fully charge my iphone, i was had high expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product could be better quality. Not impressed with quality of the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s average. It shows finger prints very easily. Have to clean all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mophie products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the case with charger for all my phones, mophie always have it ready for new devices and every time exceeds my expectations! Great fit and looks! Thanks Mophie:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought everyone in my household a MOPHIE charging case! I love that my phone always stays charged now! This case doesn’t take an iPhone charger, it takes android!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this case after 2 weeks. I have AB year old iPhone X. I use my phone for everything so an additional full charge is necessary for me. This case barely gave me 40% of additional life. For the amount of money you spend on this case, you can get another case that “promises” 130% more battery life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldnt recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend it. The case uses micro usb. so if you are part of the apple eco system you need a lightning cable, a micro usb cable, a usb c cable. Its just stupid. The charge doesnt last very long and charges the phone upto 50%. Build quality is great, but the functionality is not there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved my Mophie cases in the past. I bought the new Mophie iPhone X case. It nice and slim! The bad side is 2 things: low battery capacity and it’s difficult to tell when it’s powered on. There is no switch, but a push button. It seems to have minimal shock protection on a fall.

    No, I would not recommend this to a friend