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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are delighted by the extended battery life and wireless charging capabilities of the Juice Pack Air. Many appreciate the slim and protective design, finding it easy to use and comfortable to hold. While some find the price a bit high, the overall positive feedback highlights its value for users needing extra power and protection for their iPhone X.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 349 reviews
  • Rated 1 out of 5 stars

    Iphone charger case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge your phone all the way, i guess it doesnt have the full amount to fully charge your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full charge battery only gives you 50% of battery not like the old ones that gives you more then 100% charge ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked like a great idea but too heavy and bulky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mines did not work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed because I love morphie products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top lives that separates from the case, always comes off. Not well constructed at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not work at all. I changed it and tried but simply would not charge.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We apologize for any inconvenience. We can help sort things out for you, give us a call at 888-866-7443. We look forward to hearing from you soon. mophie

  • Rated 1 out of 5 stars

    Will not hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to heavy An will not hold a charge maybe the worst battery I’ve ever purchased thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only charge the phone approximately 15% before the case went completely dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is not working properly does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie has yet to charge my phone i need to know return policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would pass on this device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t give your phone a full charge, I was lucky to get it to 65%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. Is really no help at all as a backup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It overheated my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but it kept causing my phone to overheat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, need to get a new one. doesn’t fully charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mophie case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work hasn't worked since I bought it not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price for not doing the job it’s supposed to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay charged long.Batter life runs out quick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work doesn’t fully charge your phone it dies

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case dies before it even charged my phone to 60%

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    It's okay, but not for the price...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Mophie cases in the past, so I have some bases to go on with this one. There are some good things about this product and some not so good things. Let's start with the good. Pros: This model has a better design than previous models when it comes to bulk. The top is inverted and the sides seem to have minimal girth. The lower end of the case is decently minimal considering the speaker location. The case charges relatively fast and will charge your phone with a little bit left to spare (depending on usage while charging). The case does work with wireless charging but does not charge the case itself. Another huge benefit to this case compared to the apple charging case that I had for my Iphone 7 is that you can turn on and off the charging. The apple case would automatically start charging your phone once it had juice in it. Being able to control when you want the case to charge your phone is a huge advantage that it has. Cons: The case has a very slippery texture. It does not grip very well in the hands. The texture also allows for MAJOR finger prints on the back...these do not look good. Another problem I have with the case is the battery in the back. Apple did a great job with having the battery sit right in the middle of the case so that the case felt thinner in the hand. Another bad thing about this case (to me) is that the charging port is a micro usb and not lightening. Advice: If you have a major issue with running out of battery life on your phone and can look past the negatives to drop $100 on the case then go for it. Otherwise I would just get a charging brick and keep it in your car or backpack. Final determining fact: Price/Overall case design

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Not so great battery life on the case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this case for four days and now I'm thinking about returning it because the battery life on the case dies way too quickly. I currently changed to the Apple smart battery case which charges faster and lasted longer than the mophie one. If you want to buy a Mophie case I recommend the one with the lighting connector cause that seems to charge faster than a wireless one. And I had to plug in the case up to three times a day the apple one will last me all-day

    No, I would not recommend this to a friend