Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $41.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 252 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers value the extended battery life and slim design of the Juice Pack External Battery Case, frequently praising its durability and lightweight feel. However, some users experienced inconsistent charging performance and found the added bulk to be a drawback. The case's protective qualities and nice finish were also highlighted in positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 252 reviews
  • Rated 5 out of 5 stars

    Teenager In Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly received Christmas present by my teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before and I have to say it's a live saver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used case for a few months. Now lightning charger of case will not connect to phone. Must remove case and charge, now it's just a very expensive basic case that must be removed to charge the phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Charging issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does not charge well when connected to the phone. It will constantly buzz or ring to tell you it's connected to power.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone a lot and I should have bought the better mophie. This one doesn't give me much more and have the time I don't think it charges up at night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have not noticed a difference

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this for a few months and have not noticed a difference of battery life, thinking about going back to regular phone case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes serves its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time it is a life save, but sometimes doesn't charge.. Would invest in the more expensive one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought ths case fr my iphone 6, but case dont cover the screen, if you dropped coul crash the screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not happy with the performance of this charger Still looking

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Only worked 3 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas on Nov 27. She didn't use it until after Christmas. Already having trouble charging!! Called Best Buy and it was the day after it could be returned so they gave me a $15 credit.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please contact our customer service team to take advantage of our 2 year warranty!

  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for my aging iphone and weak battery issues

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Good charger. Bad design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger. However, must take completely out of case in order to charge the phone w iPhone charger. Why didn't they put the small case removal on the opposite end?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No Lightning charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to charge with micro USB?!?!? Crazy. It's for an iPhone and we all know you need lightning cable to charge, but this case turns it into Micro USB.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need better sales people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That lady that helped me find this gift for my son I asked if it had the "base" to charge it and she said it was all in the box. Wrong. Not in the box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes long time to charge and drains spare battery pretty easily if you bump the button (in pouch or holster)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my phone was stuck for 2 days, finally i had to jimmy my phone out with a butter knife and old debit card. I shouldn't have to do that to get my phone out. I never had a problem with my old mophie with my 5s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gets hot when you are talking in it doesn't keep phone charge any longer. Very poor quality would not recommend this item!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality dos not charge my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People royal -:;((((:'forthright for I would it recommend it to anymore with out getting the HR Mophie 100!034

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never stays charged long enough to charge my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    I love the extra power but not the extra bulk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra battery power has been great for times when I'm traveling and can't charge my phone as often as usual. The case fits well and I like the matte finish. My only complaint is that the battery makes my phone just a bit too long to fit into the outer pocket of my purse that snaps shut. Consequently I only use it when I anticipate needing the extended battery life. Still, I'm glad to have it.

    I would recommend this to a friend