Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $94.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers recognize the Juice Pack External Battery Case's significant improvement in battery life and the convenience of its wireless charging capabilities. Many appreciate the case's protective qualities and stylish design, while some find the added weight and size to be a drawback. A few customers also mentioned the price point as a potential area for improvement. The case's ease of use and color options were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 474 reviews
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this item because I didn't like it. It was very heavy. Because the back was very slick and the battery was at the bottom and very heavy the phone would fall out of my phone frequently. It also did not charge to 100%.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mophie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The juice pack does not get me through the without multiple chardes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very difficult to remove the phone from charger case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    quick charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to tight to get the phone out of the case.Get for on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Nice. However, I dropped it once and it cracked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Made very cheaply

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I dropped my phone, within a week, the Mophie case broke in two places. Also, the backup charger doesn't last that long. It's disappointing. Is there a warranty on this?

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that! Please contact our Customer Support team at 888-866-7443 to see if your device is eligible for a replacement under warranty.

  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by the salesman that it would charge my phone more than one time which is untrue. Why pay $100 for a case that you can only use once then have to charge the case as well as your phone?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color however the slippery surface causes me to drop it often. Also it does not charge the phone 100% this is frustrating. The extra battery power is however convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful color!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working somewhat. I am a bit disappointed it seems to be slow and not charging like it should be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are rocking the Plus and then you add this bad boy you might as well carry a bag phone. The design is slim but it is just too big.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! We always take our customers feedback into consideration when creating or improving our lines.

      Keep checking our site for new and exciting, soon to be released products.

  • Rated 2 out of 5 stars

    like the battery backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this case. It's good for the battery backup but girlfriend wanted it for cordless charging and this case doesn't.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Does Not Hold A Charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy all I am planning on returning it. Very heavy and does not hold a charge

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We can imagine how frustrating that must be. Give us a call at 888-866-7443 so that we can see what the problem may be.

  • Rated 1 out of 5 stars

    Poor, charging issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed in this product. Quality is there, but the base and phone case have issues of intermittent charging. You could have it on all night and it possibly not charge. I've been through 2 of them both suffering from the same issues. Purchased a power bank from another manufacturer instead.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! If you are using a wireless charging base make sure you are using a wall adapter that is at least 1.8amps. For more troubleshooting tips please reach out to our customer service team.

  • Rated 2 out of 5 stars

    Worked ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money it cost it should charge your phone more than once.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dropped three times broken on corner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but broken to soon need replacement nice after two weeks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life needs not as good as I would like color is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Don't

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't charge the case just the phone. wireless pad was a joke would charge and not charge just sitting on the desk. I purchased this for half the price cause of price matching and it still wasn't worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mophie lemon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated mophie case a lemon. Have purchased older versions with excellent performance. This new wireless charging case makes a poor fit with phone surprising me with no charge.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your frustrations. Please call us at 888-866-7443 so that we can discuss a solution with you.

  • Rated 1 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week after I purchased it , it no longer charged my phone . It stopped working . I would not pay that much money for something that will only last a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It broke after a month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this case for 150 dollars and this case broke a month later don't buy this case if you want a wireless charging phone just get a galaxy

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information on our two year warranty!