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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 213 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and the protection this case offers for their Samsung Galaxy Note8. Many appreciate the case's design and fit, finding it sleek and easy to carry. However, some experienced issues with charging reliability and found the added weight and bulk to be drawbacks. A few users also noted that the case can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-213 of 213 reviews
  • Rated 1 out of 5 stars

    Doesn't hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing and charged it completely then tried to use it. It won't even stay on long enough to charge my phone fully. I'm unimpressed and really wanna send it but it is what it is I guess. 10/10 don't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a cheap and no good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my note with the first time I dropped it off the bed 2feet and it shattered it.oh and its slippery and if your lucky you'll get 30percent of battery with slow charging time

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your negative experience. We want to make it right. Please give us a call at 888-866-7443. We hope to resolve this soon.

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and how it feels in my hand but the product itself shows fully charged but makes no difference, if anything it shortens my battery life. Waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product didn't even last me 2 mo. the case wont charge anymore and it was making my phone act up also draining the battery faster somehow. Unbelievable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking I would get a good amount of extra battery however it doesn't even fully charge my phone from 30 percent

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your frustrations. We'd be happy to look into a solution for you. Please give us a call at 888-866-7443.

  • Rated 1 out of 5 stars

    Maybe just my luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working on my 4th one in a month. None of them charged for more than a day. Have a warranty replacement coming from Zagg in the mail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crap stopped working after the first day. I used to love Mophie now I wouldn't buy another product.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that. We suggest reaching out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.

  • Rated 1 out of 5 stars

    Goodie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality broke the second day I had it. It was replaced and the battery was no good. Charged it for a hole day and it still didnt work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mophie,Juice pack battery case junk!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk returned it doesn't work right and dose not add protection to the phone poor designed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk battery case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and slim but broke. Unfortunately it is not usable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie juice pack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you work long hours and don't have time to charge your phone. Phone last all day. I bought it for my Samsung 9

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not for power hungry users, keep in mind the case charger is half of the phone OEM battery. DO NOT charge while using, It will only maintain your battery percentage. My case stopped holding a charge after 2mths of normal use, this specific case isn't worth the price. *Purchase with caution*

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electrical short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 months my mophie case shorted out and smelled like an electrical fire. When the case shorted it damaged my charging port of my Samsung note. I reached out to mophie customer service and they did not seem to be concerned at all. I don't know if this is something they see a lot? They said they are not responsible for any damage to my phone buy they would replace the case. Four months later, several emails and phone calls they have finally got my warranty approved. They said to process the warranty they need to run my credit card for 1 cent. My credit card keeps denying a charge of 1 cent, I called again they said they have to verify the card. I explained this charge will never work, I even offered for them to run it for more so the charge would go through. They stated they can't make the charge about any more then 1 cent. So basically I have a damaged phone, no case, and can't get a replacement over a penny charge. Happy company, save the aggravation a don't buy!

    No, I would not recommend this to a friend