Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life and the slim, protective design of the Juice Pack External Battery Case for Samsung Galaxy Note9. Many also highlight the convenient wireless charging capabilities and the improved grip it provides. However, some customers find the case to be heavy and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 182 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Have a charged phone all day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes phone much heavier but very much worth it. 1

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome backup battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it adds power only when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I would recommend this item for everyone great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Doesn't fully charge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it and it doesn't really fully charge I usually have my phone at 10 percent and it just gets to 40 percent max for the price it's not worth it. I've had a different one and it charges 2 full phones off of 10 percent and got to 100 percent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my extended battery case.well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mop Hoe Juice Pack

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husbands phone and he loves it! He likes that when it charges, it charges the phone and the juice pack at the same time. It will charge the phone and then the juice pack.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Do not waste your money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this. I remember having this item when the note 9 came out and it worked good. I thought because this was new it would work fine but the product is old and doesnt charge or hold a charge. This is probably why it is so cheap. Better off just getting a portable charger. I just threw the item in the garbage. Mophie have great products and the ones for the new phones should be okay but the note 9 came out years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good gadget

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for when your not going to near a vehicle or wall socket for some juice. It is a lil bulky, but it does what is intended to do...charge your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great look and feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the look and feel, its really light. its a great case, reason for 3 stars because for it being a charging case it doesn't give much of a charge for the price. but overall its a good case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to bulky with minimal battery life added. I couldn't recommend this based on the price. This is a no go

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Newer version of what I had

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer one piece version of what I had originally. Not real hard to get the phone into but not as easy as the old two piece that I had but eventually started breaking down and apart. The big flaw with this one piece unit is the hole in the back had to be trimmed due to it was not cut large enough to allow the successful use of the fingerprint reader. Kind of dis appointed in the way the buttons for the case need to be pressed to get them to so called work as well. Not nearly as good as the older version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to have charger and case as one entity but very to hold the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet power for school

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is being used too make sure we have the power to keep power during school usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Procted

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not really protecting the screen of your phone it too thin. As for the battery I pass

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This Is One Powerful Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Purchase ! The Most Powerful Mophie Battery Pack I Have Owned Yet !!! Happy I Made My Purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New design better than old, the texture grip feel good and one piece case more durable than the 2 piece.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over heats your phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heats your phone good for casual use probably will use it if your traveling

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges for what its worth ive had to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mophie - Juice Pack External Battery Case for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week now. Could be a bit thinner but that would be hard to fit a decent size battery.

    I would recommend this to a friend