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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life and the slim, protective design of the Juice Pack External Battery Case for Samsung Galaxy Note9. Many also highlight the convenient wireless charging capabilities and the improved grip it provides. However, some customers find the case to be heavy and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 182 reviews
  • Rated 3 out of 5 stars

    Mophie juice pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bulky. Only 45% of battery recharge... guess is better than nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome always liked this product it never fails me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This morphia works great with my galaxy note 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This morphia works great with my galaxy note 9. Use it when i am traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish it could do is allow a pop-sock it to attach to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sturdy, thinner than you would think and works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No complaints. Adds a little bulk to the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go POWER..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always power on the run..looks great and works perfect..great quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. Didn't really see an difference in adding life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the case for almost two weeks, it would only charge my phone 30-40%. Then the case would die. Not even enough to make it worth tuwning the case on or putting up with the extra weight or bulkyness of the case.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear you've had this experience with us, and appreciate you taking the time to express your concerns. We'd be happy to discuss alternative solutions with you. Please give us a call at 888-866-7443. Thanks. mophie

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Mophie chargers for a very long time and LOVE them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case was hard to find but finally for it great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie makes quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, durable, functional, quality and fashionable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad juice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juice case is alright..case kind hard to take outl

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice this phone charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 mophie charger perfect not so bulky. Good s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style looks nice, lightweight best product ever

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fully charge your battery. You only get about 40% out of it. The rubber trim started to separate after about 9months. Not what I expected from a brand like Mophie.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not to happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only gives a 50% charge. I can charge it all day and still the same thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a little while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while then stopped charging phone all the way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this battery case functions well and even feels nice on the phone, there is no way the size of the battery justifies the price. I don't often return things, but this product I did because the battery was smaller than what the Note 9 has internally and failed to fill it more than 30% or so.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not have enough capacity to fully charge the phone.

    No, I would not recommend this to a friend