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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 265 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are positive about the extended battery life and the protection this case provides for their Samsung Galaxy S6 phones. Many appreciate the design, although some find the added size and weight to be cumbersome. A few users experienced issues with heat generation and the headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 265 reviews
  • Rated 5 out of 5 stars

    Great for extra battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveling alot and needed something to keep my phone battery charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a must have for heavy battery users. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger, but case is smooth and slippery, so it can be dropped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not for long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. But gets spoiled very fast. In one year i already bought 3. And isvnot a cheap product. So yes works for 4 max 5 months and then you have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, would I do it again? Absolutely! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this case. Good purchase. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that I didn't have to charge it before using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PROVIDES GOOD POWER SUPPLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT HAD TO BE RETURNED TO THE STORE FOR ASSISTANCE IN INSTALLING THE POWER PACK. THE CONNECTION DID NOT FIT WITHOUT BENDING THE MALE CONNECTOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its seems do perform as it should, no compliants yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plastic broke fairly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mophie cases for my iPhone and they do have issues with the battery after 8 months or so. This particular one broke the first time it was dropped.

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you reach out to our customer service team for information on our two-year warranty!

  • Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Would recommend it to anyone. Daughter satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mophie for my son and he really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for on the go battery boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what is needed and would purchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's no better brand on the market today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie is my #1 choice for external battery cases.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice case ..poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of the Mophie Juicepack and the battery does as it is supposed to. The big negative for me is that whenever i use the case on my phone...a galaxy s6 ...the signal detiorates very badly and beecomes very unstable. I also have the similar case that Incipio makes and experience the same negative results with it so i think the case may work well for some models of phones but i definitly wouldn't recommend it for the Galaxy s6

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably been less than a month and already the power button broke off. Everything else is ok.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you take advantage of our two year warranty.

  • Rated 3 out of 5 stars

    Good but i got a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my replacement case.. but it did not charge, im in the process of exchanging it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good external battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good external battery, i think it would be a lot better if it had an sd card slot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra charge doesn't last as long as I thought it would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A 100 disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The place I got it from, best buy, refused to even exchange it. After what looks to be defective or weak piece broke when I put it on.And I have yet to find how, where, without losing anymore money I can, through the company get my money back or a replacement. I'm disappointed in the product, the company and distributor. I've never had such a hard time with a defective product. I really don't even want the replacement anymore. It is most likely an isolated incident, i liked the idea of having it work for me, but the way it was handled has deterred the way I shop and where altogether.

    No, I would not recommend this to a friend