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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 265 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are positive about the extended battery life and the protection this case provides for their Samsung Galaxy S6 phones. Many appreciate the design, although some find the added size and weight to be cumbersome. A few users experienced issues with heat generation and the headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 265 reviews
  • Rated 2 out of 5 stars

    Not very tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can be rough on my phone but not long after I purchased it the corners already started to crack. I have had a hard case that I bought for a $1 last longer than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    SLIPPERY CASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a phone case so slippery. I bought the white case because it was on sale. I have had it for about a month and I can start to see the cracking. The gloss finish makes it easy to slip out of your pocket or hands. I had to invest in adhesive grips so my phone does not slip out of my hand or pockets. HOWEVER, the case does indeed double my battery life, but only active the case when your phone is below 20%. It works like a charm but FAST CHARGING IS DISABLED. I have 2 chargers so I charge each item separately. I would recommended to a friend, BUT I would tell them to get the matte black case because it is not slippery as the white or gold cases.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great... for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is handy but after about 3 months the battery life diminishes dramatically. Not worth the expenditure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Mophie juice pack for my Galaxy s6, had no problems until about 5 months after. I started having problems with it charging, contacted Mophie customer service and sent it in, it worked well for about a week or so, started having the same problem again And again contacted customer service. I'm disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second mophie and also my second one to break in less than a year

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only charges 60% when phone on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a heavy game user with your phone I wouldn't recommend this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it charged longer more times. Its good when your on the go though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for about a month then port got messed up. Now you have to push plug in and hold it tight to charge. Who has that kind of time. I would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please contact our customer service team to take advantage of our two year warranty.

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my phone dies early on in the day. I wake up early in the morning and the normal battery doesn't last me all day long but when I see my battery is about 15% I turn on the Mophie to charge and it puts me back up to 100% and I'm good for even until the next day if I forget to plug in my phone that night. The only minor complaint I have is the case a little big but I find it worth it for the extra battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits like a glove. I wish the back was more grippy. Why they keep making it with the same matte black finish is beyond me. Glossy black accents on the case would be more than welcomed to make it look like it costs $100. Battery is awesome. Theres a small lip on the front that helps protect the screen when facing down but might not work if you have a thick glass screen protector.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the increase charging ability of mobile chargers, this is too bulky and too expensive to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery case damaged the port on the phone so it could no longer be charged with a wire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, no protection and mini connection fails after a few months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    won't allow headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plugin for headphones is on the bottom of this phone. the distance to the jack is too great to allow connection. I had a Mophie case for my Galaxy S5 and it was great! I never considered this.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    got me a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got my amazing looking case home (being the expensive case for a phone ive ever bought at that!) opened it up with joy, placed my phone in it (which was already at a low battery level, which is a perfect way to test the case!) and nothing happened. case fit fine but the case absolutely didnt charge the phone. i pressed the button on the back and it was not precharged like claimed. so i figured i'd plug the case and phone into my charger, because at least it has pass through charging. nope. the case charged up fine but the phone remained uncharged, nor was there any indication that a charger was even detected. i apparently got a lemon and am planning on exchanging it. other than that it is a great looking case, doesnt take long to charge the case and i'm very excited to get one that actually works!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great case for extra battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will more than fully charge your phone and will definitely help you get through the day. My only thing I dislike about this case is that it gets dirty rather easily and is hard to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to help withmy battery life, while it does do as advertised, the product itself is not holding up.The case itself is somewhat slippery. After 1 drop the top will no longer stay on all the time and one corner is broken. Funny thing is with that drop my temptered glass didn't crack or break. I even bought two other ones for the Galaxy 3 and 5, those seem to be less slippery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie Quality & Doubles the Life of My Galaxy S6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most of us with Galaxy S6 phones know that the battery life of the phone is less than ideal. I used to struggle to get 12 hours out of the phone with the unreplaceable 2550mAh battery. I don't always keep the Mophie on the phone due to the additional weight, but keep it close. If I get to that point where wireless or hardwire charging is not convenient, on goes the Mophie. If I know I'm out somewhere for the day where I know I'm not going to be able to get a "bump" charge somewhere, I go ahead and put it on the phone. With its 3300mAh, I know I'll be able to get a 100% re-charge. That is more than enough to get me through a long day. I was also able to get a black one on sale for $69.99, which was a rare bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Won't Fully Charge after only 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started using the Mophie on my Samsung S6, I was totally amazed at how long my battery lasted. BUT after only 5 months when my cell phone battery gets low and I switch on the Mophie the battery life is raised to such a minimal amount that I have to shut down and re-charge everything. Apparently the Mophie is not fully charging! ALSO if I attempt to charge the phone and Mophie while their still on both the charger and the bottom of the phone get extremely hot. Now I read other user reviews all the way back to January and as recent as October 2016 that state the same issues. What the heck! If these have been ongoing issues WHY haven't the problems been fixed by the manufacturer of the Mophie!!!???

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Sounds like you need a replacement. Please reach out to our customer service team for warranty information!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but not as bulky add i thought it would be. Once i got this i never used any other case because i used the battery all the time.

    I would recommend this to a friend