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Customer reviews

Rating 4.1 out of 5 stars with 38 reviews

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82%
would recommend
to a friend

Customers are saying

Customers praise the Juice Pack External Battery Case for Samsung Galaxy S10 for significantly extending battery life, enabling wireless charging, and offering a slim fit. Positive feedback highlights the ability to use wireless charging while the case is on. However, some concerns were raised regarding the case's durability and potential for damage. A few users reported issues with the case's structural integrity after drops or with the connecting piece breaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice made battery pack, perfect for traveling and excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the tendency to forget your charger at home, this come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Battery lasted four hours! Great for vacations

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awsome and is really good for extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a lot of extra hours to phone life. Works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Always charged!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, and keeps a charge all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case recomendable to anyone. Sleek style nothing bulky

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EXCELLENT Item!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Mophie for my Galaxy S-10. Shipped rapidly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality product that provides quick power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product that quickly powers up your product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying mophie products for my last 3 phones. For now on, I'll be buying regular cases and standard battery banks. This case was garbage. It would switch itself on constantly and I would always have to switch it back off making the product useless for it's intended function as it would deplete the battery back up before the phone has a chance to run it's own battery low. Dear Mophie. Your software button sucks and you developers should realize that removing the case/ phone from the charger should not attempt to charge an already charged-full battery. Never will I waste my hard earned money again on this trash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Horrible purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this thing rarely ever charged when it was connected to the phone charger. I had to charge them separately. Then, the piece that you connect on when you put it in the case broke after about 5 times of using it. Then, I tried to return it, but Best Buy doesn't honor their products after 14 days. So, I had to contact Mophie and they make it the most painful process they can to try to get you to go away. Just a horrible product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it should

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying mophie charging case. Works well just wish the wireless charging worked better and didn't shut off when done charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best spare battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally live by the gadget,it is a most to have with every phone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this phone case very convenient to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies so fast and takes forever to charge. I’ve bought cheaper ones off of amazon and they’ve worked way better than this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible - if phone battery is close the - this will only charge it 405 and then mophie is dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning it. It doesn't fit my phone & no charger!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product malfunctions says weak charging connection. Returning it today.

    No, I would not recommend this to a friend
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