Customer Ratings & Reviews
- Model:
- 2337_JP-SSG5-BLU
- SKU:
- 7498188
to a friend
Customers are saying
Customers are impressed with the extended battery life and the protection this case provides for their Samsung Galaxy S5. Many appreciate the ease of use, but some find the size and weight to be excessive. A few users noted concerns about sound quality being muffled by the case design.
This summary was generated by AI based on customer reviews.
Drained battery.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case to increase my battery, but instead it would drain my battery. I charged both the phone and the case at night and when I woke for morning I unplugged the phone and out it in my pocket. I did not pulll my phone out or use it until 3 hours later and with zero use it dropped from 100 percent to 42... So I reset my phone and recharged it at work and within 25 minutes of unplugging it, it went from 100 percent to 93..once again with zero use. I then pulled my phone from the case and recharged it. When unplugged and out of the case. With zero use it went from 100 percent to 97 percent in three hours. Leaving the only way my phone was dying was being from being in this morphie case. I loved the feel of this case it just did the opposite of what it was suppose to do. I will be returning it.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hello TheChosen,
I'm so sorry to hear that your juice pack is not working correctly. This is certainly an odd behavior for the device and the juice pack should, by no means, be draining your battery. We would love for you to give us another chance. We would be more than happy to take a look directly. Please visit us over at mophie.com/TS and one of our friendly support representatives would be happy to start the exchange process for you.