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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are impressed with the extended battery life and the protection this case provides for their Samsung Galaxy S5. Many appreciate the ease of use, but some find the size and weight to be excessive. A few users noted concerns about sound quality being muffled by the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 260 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and also that you can extend your battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT case and battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Protects my phone and keeps battery alive all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes very handy.. Awesome tool for when you run out of battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exellent fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look for my phone won't run out if battery easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Worth every dime to have an all day battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue juice pack successfully keeps my Galaxy S5 charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my phone. Never without a battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing rocks ! Talk about all day battery and stylish

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad but its to wide and it would be more skinner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery for long distance travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Mophie for our trip to Europe because I wasn't sure how often I would be around a charging station. I used it several times and it worked great. It was small enough and light enough that it was convenient to pack and carry in my pack during sightseeing. I would recommend it to anyone who travels very much.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I was expecting too much from this device I didn't think I would have to unplug my phone so it can continue to charge the mophie battery not too happy about it a bit heavy too

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except it covers mouth piece hole...otherwise it was a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    So-So product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The juice pack for the Galaxy 5 recharges the phone battery about 50% of the time. The one for the Galaxy 3 worked so much better. As a case, it protects the phone.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hey LindaF, my name is Elise Murray and I work in the customer service department for mophie. I am sorry you are not 100% satisfied with your product. From what you are describing, it sounds like the product may not be working correctly. We do have a one year warranty on all of our products and would be happy to help get you a replacement. Please feel free to head on over to mophie.com/TS and fill out a support ticket. One of our friendly support representatives would be happy to help get you going with a warranty claim.Mophie

  • Rated 2 out of 5 stars

    unable to get it to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it to charge my phone when phone battery would run low. Not able to power the Mophie on. Item wasn't the exact one listed in description or online when I looked directions for use up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue has been getting a full charge off the Mophie. I normally turn it on at 20% but it never charges past 85%.Overall, it does what I need It to do, just doesn't live up to what advertises to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as expected by Mophie. Great charging capability and simple design. Best option as far as I am concerned in regards to the s5

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Really heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a really long time to charge and drains pretty quickly and is heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a few weeks but it works great. I dropped my phone today on a tile floor and there is not a scratch on it. Battery backup is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great backup power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish it was easier to remove to charge directly to the phone. Had one for the S4 and bought this one when upgraded the phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a screen protector, for the amount of money it cost, they could put a screen protector with it.

    No, I would not recommend this to a friend