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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are impressed with the extended battery life and the protection this case provides for their Samsung Galaxy S5. Many appreciate the ease of use, but some find the size and weight to be excessive. A few users noted concerns about sound quality being muffled by the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 260 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Would buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes phone a little to smooth and heavy, so it's hard to get used to that first. But love the extra battery!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent for on-the-go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my boyfriend, whose phone is constantly roaming and battery is drained because of it. He also works 12 hour shifts, so he isn't around a charger for long periods of time. This case is great for him because it keeps its charge and charges the phone as fast as a rapid speed charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speaker quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the juice pack works great. It heats up a little bit while the pack is charging the phone, but not too badly. Another downfall is that it covers the speakers so they don't work as well when it's on. But otherwise, it does a great job of charging my phone without connecting to a cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Yes, it is heavy but it adds the battery life that I need and at a fantastic price.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The only thing that i do not like, it makes my phone bigger and heavier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Daughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my daughters phone charged & protects it from being damaged. She loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Nice looking and useful case for my S5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this Mophie case on sale at best buy! Makes my Samsung Galaxy S5 look even sharper than it already is. Although it is a bit on the heavy side but having that extra juice available more than makes up for it. Overall I'm satisfied with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Speaker quality, Weight

    Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a lot of weight to the phone. Makes it impossible to use the pulse monitor on the back of the phone. Cuts down on ability to use speaker effectively. Not sure how much extra juice it provides since I haven't tested phone without the case. Nice color match to phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the avid traveler who has too much pride to jack a spot on a wall in the airport or at a bar to power up their phone.... this is it! I love this Mophie and it recharges my phone quickly AND uses mini USB to charge it so you can use almost any charger. Oh make sure to register your device on Mophie site for warranty purposes while you have the receipt in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Great purchase. love it and the Best Buy experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Mophi. Protects , looks great and does what it says.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An extra battery without having to stop and charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Mophie portable before and when I found this external battery case and it was on sale, I knew I had to have it. This is the best thing for when you are in a situation where you have no access to an outlet for an extended period of time. Hot pink wouldn't have been my first choice, but I can always find it. This was good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack will give my galaxy s5 a full charge if I turn on the charger and don't use the phone till its done. The only downside is the volume of the speaker on the phone is lower with the case installed since it routs the sound to the front of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Delivers the extra battery life promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a similar mophie with my S3 and I usually got about a 50% increase in battery life. I think I am getting about the equivalent of have two batteries when both my S5 and the mophie are charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case. It offers decent protection from impacts, but even better, it charges my phone whenever I need it, not just whenever I'm near an outlet. The Mophie can charge my phone in about 2 hours, then I can plug the Mophie in later and it will charge both in just a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Case and battery appear well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits securely on phone and has survived/protected phone from a one year old who threw it and used as chew toy. Battery charges phone about 1.5 times before needing recharge. Only used one month so to early to give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speaker quality

    Rated 3 out of 5 stars

    Best Battery Case except Speakers being Blocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best Extended Battery case there is But it covers the speakers of the phone. sound gets dull

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power for days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this battery pack on sale and it has saved me more than once. Was traveling on what was supposed to be a day trip and got stranded in the middle of nowhere with no car. My Mophie kept my phone charged for the whole weekend until I got a cable delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift--she LOVES it. A self-described heavy-user, she frequently ran out of juice on her Galaxy s5 before the end of the day. She says with this Mophie, she still has 47% phone juice left at the end of the day (uses Mophie first, then phone).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does the phone case look great, but it is so functional too! Just knowing I have a back-up battery (built in my case) gives me security that I don't need to grab a car charger to take with me everywhere I go! Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom who still has the Galaxy S5. She had been eyeing this for a bit so a I caved and got it for her as a Christmas gift. She loves it! She has a bad habit of forgetting to put her phone on the charger. The only thing she didn’t really like was the way the case felt; only because it’s a silk feeling. She drops things like crazy! So thankfully I bought her a pop socket to go with her phone case... and she raves about it! Definitely would recommend and would purchase again.

    I would recommend this to a friend
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