Customers frequently mention the extended battery life and improved protection offered by the Juice Pack External Battery Case for Samsung Galaxy S7 edge. Many appreciate its wireless charging compatibility, although some find the added size and weight noticeable. A few users reported the case becoming warm during charging. Overall, the positive feedback on battery life and protection outweighs concerns about bulk and heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 375 reviews
Rated 2 out of 5 stars
Good charging case but....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gives you about 60% from a charge. Not a very good case when accidentally dropping phone. It flys off your phone which isnt very protective. Frame fall right off which leave your phone unprotected. Even when dropped from a sitted position. Something to think about before purchasing.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not Impressed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not initially looking to purchase this product. I have had it about a month now and I am not sure what the benefit of this product is. I can't tell a major difference if it is extending the life of my battery. It looks nice but not sure of where the substance is.
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
It sounds like your juice pack may not be working as it should. Please contact our customer service team to get information on our 2 year warranty.
Rated 2 out of 5 stars
End of Life to Mophie is next week.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this for 2 years and the bezel breaks and Mophie states its TOO OLD for replacement?
They want to replace it with an external battery pack why would I do that??
Its why I bought the morphie for!!!!
No, I would not recommend this to a friend
Cons mentioned:
Heat
Rated 1 out of 5 stars
Phone gets quite hot.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This mophie makes my phone very hot. I don't even use it to charge my phone now just as a case. The case gets really hot as does my phone. With recent events that
you scares me to use it.
No, I would not recommend this to a friend
Cons mentioned:
Heat
Rated 1 out of 5 stars
Makes phone really hot.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked okay. I didn't enjoy it too much. I liked how heavy it made my phone because I was used to the Galaxy note 5 and 7. It made my phone really really hot. I returned it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Poor design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My juicepack for the s5 has been flawless after 3 years of use ..the s7 juicepack power on switch will turn on the juice pack when in your pocket ..and doesn't charge it to 100% and cracks very easily ..not enough r and d mophie
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Blocks Your cellular reception
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is very good if you want to stay unplugged for quite some time. The only downside is it blocks your signal. If you are inside of a building you will not get service.
No, I would not recommend this to a friend
Pros mentioned:
Protection, Wireless charging
Rated 4 out of 5 stars
Perfect case for the perfect phone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, let me address the "elephant in the room." I know everyone's complaint is going to be that the front speaker is gone (there used to be a slot in the front that filtered the speaker to the front bottom of the phone, but that was mainly for the days when the galaxy had a speaker in the BACK of the unit... its now at the bottom and with the mophie slot in the bottom the sound sounds ok to me... I can hear it just fine and I am slightly deaf on one ear...) that said...
the case itself is a very durable material that has a solid feel and it fits the phone like a glove. it feels very firm and feels that it will protect the phone very well in the case of a drop or fall. It does add a bit of weight to the device, that is the trade off for having a battery case; it does feel very comfortable to hold though, adding a "bump" in the back that conforms to the palm very well. the phone slides into the case very easily (getting it out is a small challenge, I use the camera opening in the back to push the device out and it just comes right out... but this case is built to never have to be taken out, it even can transfer data through the case). I rate the "case" portion as a 4 out of 5 due to the difficulty in taking it out and the "speaker in the bottom not the front issue ... (not a big deal, but it could have been in the front). For those asking, the edge screen is not affected by the case. I am able to get my edge screen popped up with no trouble, the case does not get in the way. I also have a liquid screen protector on it and it does not seem to buck the protector (though I was careful when putting it on).
Now for the battery part. It is spot on! I sat this on my wireless charger the night I got it (I have a nekteck) and it charged my phone first, then it charged the case. all in all, with my phone at 20% it seemed to charge in four hours total on the fast charge (that's two batteries almost completely drained). the third party wireless charger detected the case (and phone) instantly on seven out of seven tries of taking it off to check statuses and take calls through the evening.
the next day, when I needed to charge the device I hit the button on the back of the phone and it went to work charging. it charges the phone through the microusb insert on the bottom, its not fast charge but it seems to charge the phone from 50% in 45 minutes according to the phone. It can charge the entire phone from near zero to 100 percent btw. I was on 15% and it took me all the way.
hope that answers all the questions. This is a great case and a great buy. I wish it were twenty-five dollars cheaper though.
I would recommend this to a friend
Rated 1 out of 5 stars
Stoped Working After 4 Months / Dead Battery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually get extra batteries for my phones and when I purchased the Samsung Galaxy Edge 7 I purchased this Mophie Juice Pack. It is bulky and cumbersome but did do its job for 4 months. Then yesterday it stopped charging. Took it off, put it back on, tried charging directly in the phone and indeed my phone works just fine. I did not drop or neglect this battery pack - it just stopped working. No damage to the charging port either. I hope best buy will honor the warranty.
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
Please reach out to our customer service team for warranty information.
Rated 2 out of 5 stars
Battery was not as expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery didn't quite sum up to expectations. After about 2 weeks of use, battery appeared not as efficient as toted. Ended up returning product.
No, I would not recommend this to a friend
Cons mentioned:
Size
Rated 1 out of 5 stars
Doesnt work.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Says its for the s7 edge but doesnt fit snug. Does not charge. Phone wiggles way too much inside the case.
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
Please contact our customer service team to take advantage of our 2 year warranty!
Rated 2 out of 5 stars
It doesn't fit my phone properly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered it for in store pickup. I received but the product doesn't fit my phone.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not pleased
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe I had a defective unit but I want happy with the way it charged phone n made phone hot
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
Sounds like your juice pack is not working as it should. Please contact our customer service team for information on our 2 year warranty.
Rated 2 out of 5 stars
Not good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It went bad within weeks. Love the idea but not good.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
No Go
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after about 2 months. Couldn't return to best buy had to mail it in.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Bad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Stop working after a while I just bought it and now it's junk and it was almost $100
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Great while it worked.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after a couple months. No drops or water damage. The case accepts a charge but does not register or charge a phone when connected. Not worth the money for the time it worked.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Great when it works right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Will come on and off by itself pops off way to easily.
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
We appreciate you taking the time to give us feedback! If you feel your juice pack is not performing as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Rated 1 out of 5 stars
Seriously??? It's already stopped working. ARGH!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought this a few weeks ago for my husband's birthday and it's already stopped working. SOOOOO FRUSTRATING!!! He was so excited about it and now he's so bummed.
No, I would not recommend this to a friend
Brand response from mophieSupport
Posted .
We're sorry to hear of your frustrations, Mary. Please contact our Technical Support team at 888-866-7443 as they can best advise on a solution.
Rated 1 out of 5 stars
It worked for 1week
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately it worked for 1 week, I went to exchange it tinking that it was going to work but it worked fine for a week again and then I ended returning it.