Customer Ratings & Reviews
- Model:
- 48381BBR
- |
- SKU:
- 5707920
Customer reviews
Rating 4.5 out of 5 stars with 2206 reviews
(2,206 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good Battery Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case only cons are charging speeds and its snap on hinge.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 and 8 - Rose Gold
I would recommend this to a friend- Cons mentioned:Headphone jack
Rated 2 out of 5 stars
Okay but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with these cases now is the headphone jack is gone and there is no way to plug lightning headphones into it. Had to return it.
No, I would not recommend this to a friend Rated 1 out of 5 stars
not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only this case for a month and it already wont charge my phone the case will charge up but it will not charge the phone
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 and 8 - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear that. Please contact Technical Support at 888-866-7443 as they can best advise on what the issue might be.
Rated 1 out of 5 stars
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought feb 9th 2017. Stopped charging july 18th 2017. Went to best buy to exchange and was told have to go through lengthy warranty process through mophie! Have to send back case first then after they look at it they maybe send you new one. Meanwhile phone with no case! Wish i would have just bought the apple one, (Which i did today!) then if it breaks you can just go to apple store or back to best buy and exchange the apple one. Plus the apple is all 1 piece. My mophie kept coming apart. They both the same price so just go buy the apple!
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 and 8 - Blue
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We appreciate you taking the time to give us feedback! We always take our customers feedback into consideration when creating or improving our lines.
Rated 1 out of 5 stars
Stopped working within 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Investing $100 in a battery-case we would expect more than 6-months from normal-use. I'll be filing a claim through the warranty department. Very disappointed with the Mophie company. Thought they did better work than this. Hopefully, their customer service will attend to me quickly and competently to make-up for this.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 and 8 - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Charging port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product idea but if you're selling an iPhone charging case for an iPhone 7 the charging port should be an Apple charging port not an Android. I will be returning the product tomorrow.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 and 8 - Red
No, I would not recommend this to a friend