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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,206 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended to me and I thank her for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my son and it is very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great and working well. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my grandson for Christmas. He loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky and....another charging cord?!?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a brick and I am not too excited about caring around another charging cable. Can't wait till their is some cable standardization in the industry.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Durable case but don't like the protective screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He liked the case but didn't care for the protective screen and how it was constantly bubbling up. You can't really have a water proof case without it but it bothered him enough that we took the case back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it's a great product...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wife doesn't like cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the cover for my wife because she always complained about not having enough battery power. She didn't like the way it felt or the way it worked. She basically thought it was tacky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend. I like the sleek look and it was pretty convenient. I don’t feel like it was worth the asking price though. His iPhone 7 couldn’t hold a charge without it, so thumbs up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time i put this magnetic case on i notice a slower internet connection and slower cellular connection. The battery part of the case works perfect though but it doesn’t last as long as i would like it to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, kinda worked?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed that sometimes the battery case would charge and sometimes not. Also, when it reached 100%, it would continue to keep charging it and not automatically turn off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume button sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this case. However the buttons didn’t line up with my phone. It kept lowering the ringer. Had to return it. Also the charging cord is not the same as iPhones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this product for about an week and it’s already lacking and the charger has an short I’m not sure what’s going on but my other ones worked fine but just not this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on getting this item for a quick charge then I recommend on getting it . However, the “21 hour” battery is more like 2hours . So I definitely wouldn’t get another mophie case

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do what it says . No long lasting charge for my iPhone 7 , also extra battery dies . Don’t waste any $ behind this mophie product, there many product in market for case charger

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Blocky case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it, it seemed really heavy and blocky, not much protection. And even with the extra charge my battery died with in a day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mophie cell phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product expcept no where to put any kind of phone jack! Huge disappointment there since i use my headphones often!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it's supposed to, but.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should, but it has a mini usb port for charging, meaning you have to have both an iphone and a mini usb charger head. What a pill.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tried 2 Of These - Both Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried getting one of these for my daughters iPhone 8. The first one the top piece that slides on top of her phone came apart. The second one had an issue where the case fit so snugly it kept turning her volume off completely. We finally gave up. I had one of these on a Samsung S4 and it was wonderful. Not sure why we’re having trouble with this model. She would have kept it gladly had there not been any of these issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charges but doesn't protect well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case charges fine. However, my puppy knocked my phone off a small table (about 24" off the wood floor) and the screen cracked. Needs more safeguards in place.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! We always take our customers feedback into consideration when creating or improving our lines.

      Keep checking our site for new and exciting, soon to be released products.