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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,206 reviews
  • Rated 3 out of 5 stars

    Didn't charge often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a few week before I gave it away during that time it charged one time when my phone was out of charge...I charge it frequently and still nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace it after a few months. Stopped working. The return/exchange was very easy. Average quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't seem to hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to take back and exchange for a new one . First week it would hold a charge for 3 days , now its just a day and maybe a half

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t really give you 27 hours of extra battery life I wouldn’t let the phone go under 60% but other than that it’s ok for a quick charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't compatible with my I phone charger sometimes starts charging when I haven't pressed the back button I like to save the charge for when i need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality phone equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where Best Buy serves me is in the quality of their equipment. Other big stores I find I often have to return their items once or twice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't fully charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my last Mophie for my iPhone 6s but this one for my iPhone 7 doesn't fully charge overnight. Only get 3 indicators instead of 4. Z

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    To Slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is way way to slippery .I found myself dropping the phone all the time but the battery life was great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    QI charging worked but the power bank did not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The qi feature was most excellent however I was not a fan that the battery back up didnt

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger still too bulky have to take it off to charge my phone too much trouble

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t help iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally came in for a new battery for my iPhone 6, only to find out I would have to leave my phone for at least 24 hours. Then an employee suggested I buy the charging case, assuring me it would work on the 6. Well, it does charge, but if I use the phone to make a call, take a photo, or search the internet, then my battery dies in les than an hour. I can’t say how it will do on the other phones.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack for the iPhone 7 is not compatible with the iPhone 6. We do offer a juice pack specifically for the iPhone 6. Please give us a call at 888-866-7443 so that we can discuss a solution with you.

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Not my Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these chargers but the weight and bulky construction was not for us.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. We appreciate you taking the time to reach out to us with your thoughts. We're always looking to improve our line of products and your input is greatly valued.

  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    poorly designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using a microusb instead of thunderbolt for charging ....seriously a wrong concept its practically unusable in car or aux when its on this cover very very bad product .....even the charge doesn't seem to hold for more than 3-4 hrs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works for one recharge only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recharge a ton with heavy use, but it is good when you don’t have access to a cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I 7 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works great however it is annoying when I try to put earbuds in. The apple case is probably better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gives you extra charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last as long as it says. Does work for and give you maybe 60-70% Moe battery if on 10% or so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok battery charger but doesn’t do a complete charge. Maybe it’s defected?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not purchase gain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mophies for years Come to find out I know find ours it shortens your phones battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume of the earphones during music but when on the phone the volume is low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Does the job. So we shall see how long it last.

    I would recommend this to a friend