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Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,206 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lifesaver but 2 cases have broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third juice pack for my iPhone 8. The first two cracked near the camera. I'm hoping this one lasts longer. I have always on VPN and 7 email accounts so my battery only last 4-6 hours. I need the extra battery to use my iPhone all day. Usually lasts 12 hours with the Juice pack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He likes it. Just wish that it would charge faster, when it's on the wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Keeps me juiced up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is different than my last. I would prefer a on and off button. It does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Boss loves this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone my boss gets I have to purchase a Mophie case for it. I highly recommend this for anyone who works long hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Never without a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and I love it. Lost the top portion and needed a replacement. I am never without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for mission critical phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these for mission critical phones. They work great and extend battery time during emergencies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mophie case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek matte black case. Would say more so if a 75% battery recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great if ur battery is dying and if you don’t have the wireless charging feature is great idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product as I have normally found with Mopie battery cases was better than I expected and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case especially for traveling you don't need a charger just have to turn the case on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Always on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never worry about running my business from my phone now with this battery pack case on my phone I love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older version on my last phone and the new version has a much sleeker design and fits in my pocket more comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charging case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charging case . I have had these before and had lasted a long Time. Light weight and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    DO NOT BUY - POOR QUALITY & ZERO SUPPORT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 0 stars if I could. First of all it just stopped working. Yes the case battery will still charge wirelessly, but it will no longer connect to the phone and charge the phone. There is no damage to the case or connectors and the phone will charge fine with other cables. Talked to BestBuy - nothing they will do, despite having purchased this during the extended return period offered during the Covid shutdown. Mophie will not touch it and offers zero support. Also having to deal with an external plug on the case that is not the new apple plug is a pain. If you want to plug my phone into the car stereo you have to switch out the cables. Overpriced piece of junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More and extended life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where your battery gets low you have the convenience of you using the extra battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for always having a charged iPhone. Best Buy had this product available the day I bought my new iPhone. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie charger case is a great product recharged my phone to anothe full charge a must have product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the apple battery pack. It broke within 2 months. Now I have the Mophie. It’s terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Mophie cases for the past few years and this one for my wife is excellent, Great battery on the go case.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Very solid case and good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new phone and it works great. It was exactly what I wanted and needed.

    I would recommend this to a friend