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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,206 reviews
  • Rated 2 out of 5 stars

    It went back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several mophies for my iphones. I got this for my 7 and was disappointed. First off, they haven't integrated it with the lightning cords of the iPhone, so you still have to use the cord the device comes with. That's a hassle. Secondly, I had to take the case off in order to listen to my headphones, because it doesn't have the same type of cord. It just didnt work for me. So I returned it. Maybe next time

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! Pass-through lightening technology is proprietary to Apple Inc. Keep checking our site for new and exciting, soon to be released products.

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Works but not Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case when I first got it, but it gets scratched and chipped very easily. It protects the phone, but I constantly had little pieces chip off. I ended up getting another case. I have a 2 year old, so it may be that I'm a little rougher on my phone---but in my opinion, the smallest taps cracked or broke it. On the upside, the battery pack works great, and I love how easy it is to charge on the base.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. We appreciate you taking the time to reach out to us with your thoughts. We're always looking to improve our line of products and your input is greatly valued.

  • Rated 5 out of 5 stars

    Mophie is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie is ideal for when you are at an event and cannot charge your phone for a number of hours. Just plug it in at home and fully charge it and you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as expected. Definitely on the thick side and heavy but worth the compromise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Case Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Mophie Juice Pack External Battery Cases before and have had great experiences with them. Looks, protection and great charging dependability. Would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold up well on drops, but the manufacturer warranty is pretty good. I got through about a case a year, and this last one my phone broke twice when I dropped it in the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery case for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on our recent trip. I don't think it lasted AS LONG as it said on the box but it did the job so we didn't have a dead phone while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for someone and they never take it off the phone. Sometimes you have to adjust the phone on the wireless charging base to charge (minor problem and easy fix).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great hopes for this product, but must confess I am mostly disappointed in this product. The reason is simple: It looks great and protects the phone, and the battery function works great, but it changes the port configuration which causes you to be unable to use your headphones because the regular iPhone port uses a lightening input and the extra battery connection uses a different port connector.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could have longer battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you’d think it could at least stay charged long enough for maybe 2 full recharges for the iPhone. But it’s basically dead after just one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended life of phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended the lofe of my phone another couple of years, phone battery was getting bad and this helped keep me from having to get a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, could've been great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, and would be great, except the button to charge the phone keeps getting "accidentally" pressed in my back pocket. And, lack of documentation makes it impossible to know if it's really working right--after finding that the charge button was pressed, my iPhone 7 battery indicator stayed at 100% all day; so, I think either the button got "stuck" in, or it is not programmed to quit charging the phone, when the phone gets full.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well. Doubles battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended . Would be better if charging cord could match lighting instead of using mini usb style. But they provide the adapter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Mophie but not as happy as before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the Mophie cover over the IPHONE 8 (which is also disappointing) does not allow one to listen to music or to videos with a headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As expected from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Apple products for a long time - the quality is as one expects although some of the features are not as intuitive as is typical of Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case but.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 7 users can not use iPhone 7 charging cable to charge case. However it does come with its own charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not as good as the one for my iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the battery life but it is cheap but I paid a lot for it. It broke when it tapped the floor. I love the color.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this battery pack! Only thing I do t like about this newer model is the push button on the back. I’m constantly turning it on to charge accidentally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery to help a terrible battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad that this iPhone needs so much help, but this is the world we live in; creat “cool” junk and consumers eat it up... Mophie makes a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it and it does make it last a while..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but he has had some issues with the connections not staying true, we have to blow on them and/or clean them or it won't charge the phone.

    I would recommend this to a friend