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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,206 reviews
  • Rated 2 out of 5 stars

    Quality Not Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item from Best Buy not too long ago, it was great for the first 2 days. It charged my phone fully once and then it would need to be recharged which was fine. That was plenty of boost. Now, it will not charge my iPhone. For being an $80 portable charger, I expected better quality material and atleast to get more than a week out of it.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for troubleshooting tips and information on our two year warranty!

  • Rated 3 out of 5 stars

    amazing must have four older phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing must have four older phones But the battery never lasts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short Battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing must have four older phones But the battery never lasts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality. Low battery charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do a lot of gaming on your phone, you’re better off getting a stronger charger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as good as apple juice pack have to turn it on to charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one purchased this year. It broke already,less than a month. Not happy

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hi Tisa. We're sorry to hear that. Please give us a call at 888-866-7443 so that we can do our best to resolve this issue.

  • Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money claims 100% charge but after a few charges it only charges till 60%.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hmm. That doesn't seem right. Please contact Technical Support at 888-866-7443 as they can best advise on what the issue may be.

  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case u til it broke it worked well for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hot box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works for a wireless company and he was not impressed and a little worried about the temperature of the case damaging our device. The case itself was a beautiful design but not worth the potential damage. We returned it and purchased the mophie "juice pack " ( if you will). Works great for all of our devices

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback. If you ever feel your juice pack is not working as it should please reach out to our customer service team for information on our two year warranty.

  • Rated 2 out of 5 stars

    On off know

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very aggravated if I put it in my bell case or my wife put it in her purse excellently the button turn it on so we wasted the whole battery for nothing I think it’s a piece of junk and I think you should try to do what you had before was a switch to the right or left

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece i bought has defect, space between both joints of the pack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good but does not hold its charge for very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy but does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent alternative to the Apple extended battery but bulkier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it provided multiple charges instead of one time charge.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charges like 20% when activated. The manufacturer claims it is only for an emergency boost and not designed to recover a significant amount of battery. Just not worth it for 80 bucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase! I would recommend this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really convient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me so much when i forget to charge my phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but getting it to charge is a bit of a hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easily breaks when dropped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for teens who drop everything! Works well enough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone over heats with this case and dies way faster.

    No, I would not recommend this to a friend