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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,206 reviews
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work at all; please allow me to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT FIT IPHONE 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. This was advertised as fitting iPhone 7 and 8. It is way too small for the 8 and got stuck on my phone. Horrible decision to purchase this and terrible marketing to say it fits the 8.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay... but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this item for a long time. It looks great, easy to put on, and the brand is good... but it doesn’t let as long as it says and I’m currently deciding if I’d even want to keep it. I feel incredibly let down now that I own it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Looks cool. A bit heavy. Doesn’t use Apple charging cord. Didn’t last more than 35min and went through two units.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, but disappointed. I like that you can use it with a magnetic mount. Charge time was great. 2 problems....I hate having to use a micro USB cable to charge it. The case quit working after 3 weeks. Returning today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many negatives...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too thick. Design is lacking. While the case charged my iPhone, the case and my iPhone became extremely hot to the touch. After all of these issues, the biggest I believe is the loss of the lightning port. You can't use your lightning headphones, charger, or any car accessories. Consider these problems before purchasing. I ultimately returned the case and purchased the Apple Smart Battery case in black. Most would think the back of this case is bulky, however the design of it is great! You still retain the slim design of the iPhone as well as the phone staying cool to the touch and most importantly you keep the lightning port!

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. We appreciate you taking the time to reach out to us with your thoughts. We're always looking to improve our line of products and your input is greatly valued.

  • Pros mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Great case when it worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on October 6th. Stop working today. No explanation, used wireless charger the whole time. Won’t charge on cable or wireless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Red product case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was good but I don't it was worth the 100 dollars. It only charges the phone one time and it doesn't let you charge your phone with the original iPhone chargers. Case looks great but scratches too easy.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! Pass-through lightening technology is proprietary to Apple Inc.

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a protective case at all Requires an adapter to use iPhone accessories Doesn’t have a screen protector Barely supports a single charge at a time Still confused on how to best use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working well with my iPhone 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thinking about returning this product because it is not consistently charging my iPhone 8 (which is two years old and has a new battery) effectively.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    To bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was way to bulky and if I put the phone in my pocket when I would pull the phone out of my pocket the charger would slip off the phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was way to bulky and at times didn’t work, the case comes in 2 pieces and one piece was always falling off.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hi Andrea. We’re sorry to hear you were not completely satisfied with our vent mount. We appreciate your feedback, and are always looking for ways to improve. If there is anything else we can assist you with, please give us a call at 888-866-7443. Thanks! mophie

  • Rated 2 out of 5 stars

    Not crazy about this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the point if I have to charge this with my phone in it. Plus it is heavy and not a good design. I am getting a flat desktop Mophie --- returning this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stopped working after a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when I first purchased it as my phone battery lasted twice as long. After a week it stopped charging.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that. Please contact our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too heavy to attach to my car charger. Didn’t have this issue with my previous one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Very unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use earphones and have Mophie case on at the same time. Grab a pair of wireless earphones when buying this product.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! Pass-through lightening technology is proprietary to Apple Inc.

  • Rated 2 out of 5 stars

    Oh Mophie No.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery pack however the charging port is absolutely awful. The micro USB port always fails #AlwaysAlways Had to return as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mophie... Can You Hear Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery pack however the charging port is absolutely awful. The micro USB port always fails #AlwaysAlways Had to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Juice pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this juice pack as it appeared Hurricane Dorian was to hit Florida. It will not fit iPhone X. Took it back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was poorly made. It says it can fit the iPhone 7 and 8 but It does not fit either. I bought this and tried to put it on the bottom of the case fit but once you slide the top on it doesn’t fit at all. You either get the power button to work and not the volume controls. Or the other way around and it doesn’t close all the way

    No, I would not recommend this to a friend