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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,206 reviews
  • Rated 1 out of 5 stars

    Charger and case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ruined my phone and I had to return it and bought a new phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie case takes forever to charge and it Doesn’t even charge my phone all the way when it’s fully charged I’m going to be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Takes to long to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning my 2 that I have bought it takes for ever to charge the cases plus also doesn’t charge the phone like advertised

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case lasted a month before it stopped charging. Loved it before that. 2nd one to do this. 1st on lasted 7 months. Won’t buy Mophie again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Depletes my phone power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm frustrated because since I ha e used this product it has caused my phone to not hold a charge, therefore I think this product is worth zero.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to mophie customer service for troubleshooting tips and warranty information.

  • Rated 1 out of 5 stars

    great for someone who doesn't use phone often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this case. I thought maybe it would help my phone last through the day, but I still had issues with phone dying.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your frustrations. If you feel your juice pack isn't working as it should, please contact our Technical Support team at 888-866-7443, as they can best advise on a solution.

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped working within a year. I will try to get a replacement and update my review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It light up and the case is charged but it’s not charging my phone, I’ll be returning to the store,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The charger only lasts for about 2 hours not 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work as advertised. Nor is it easy to use. It does not charge completely. Totally dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear your juice pack isn't working as it should. Please reach out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.

  • Rated 1 out of 5 stars

    Doesn’t fit my iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would fit my iPhone 8; however, it does not properly fit. I will be taking it back to the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    requires a separate charger attachment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not convenient as it requires a separate charger for the battery, not the same one that charges the iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mophie

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this ruined the charging of my iPhone. I don’t recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It breaks down after a month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item breaks down after a month and doesn’t even work as a regular case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t charge phone properly and was draining battery. Returned for this reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I have bought. Both have quit charging within 8 months. Can't return to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life. Button on the right broke off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. Button on the right broke off Within two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Would not charge. Would not advise someone to buy this product.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that. Please contact Technical Support at 888-866-7443 as they can best advise on what the issue might be.

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fried my iPhone 7 battery. I’m so upset that I bought it. Don’t buy it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on side are hard to find and it just wasn’t what I expected!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t fully charge phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fully charge the phone it only charges to 80%

    No, I would not recommend this to a friend