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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,206 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Convienent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to charge phone. Purchased this for my son. Did store pick up. Amazing how technology has advanced and come so far. Price is a lot better than when it first came out a year or two ago. Its a must have for the iPhone 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Red is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Red case is a brilliant color. Very easy to take on and off the phone. I bought this as a gift and it was a hit. It's not too bulky either

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Excellent External Battery for iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Mophie’s Juice Pack External Battery Case before. I was happy to see Best Buy carried this product as I needed an External Battery Case. Installation of the case is quite easy and as I use my phone for extended periods of time each day, it is nice to use this battery back up and not to go plug in to recharge. I ordered the product and within an hour I was at the store picking up the Case at curbside. Great service and a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for additional charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mophie Juice Pack, first for an iPhone 7. I am constantly draining the battery due to work and needed the capability of charging at a moments notice. The Juice Pack does not fail. Will definitely buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fits my iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my old iPhone 6 running all day even though technically it's for an iPhone 7. The only difference is the camera aperture which I shaved out slightly to ensure a tight fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how well it stands up to an OtterBox or other drop resistant cases but the battery within the case will give the iPhone 8 one full charge. Lack of lightning port is kind of odd seeing as this is made for apple products

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great for an emergency charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really comes in handy to charge your phone. Just charges 1 phone only thing i dont like if it can charge 2.5 that would be way better also if it had a usb to charge something else it would be way better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Protection

    Rated 5 out of 5 stars

    Adds life to your phone battery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Adds several hours to my battery life. Easy to install and protects the phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone protection! Enabling wireless charging capability on my older iPhone is just what I was looking for and the case will wirelessly charge with any Qi charging system, does not have to be Mophie. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    What a difference in talk time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept running out of charge until I bought this juice pack for my phone. It makes all the difference in the world. It is worth so much more in terms of how it has improved my ability to do my job. Try it, you'll like it !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the fact that I now have upgraded, this case was great! I have a charging pad in my car that this case allowed me to use with the iPhone. Dropped it several times too and it did well protecting it too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid uses my phone inn the car every morning. So when I get to work the phone his dead. So I wanted a phone case that packed an extra battery. The case has worked well. It pretty much lets me go all day without plugging my phone in. I do wish it were a little bit smarter. For this case, I have to turn it one to activate it. And it gets rid of the headphone/charging jack. So any type of wired headphones is out of the question. Overall though, it does what it's suppose to.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Another great Mophie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed Mophie products and this is no exception. While I think this batter might be a bit smaller than their old case the convenience of not having to plug it in is a huge plus!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Reliable Quality from Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case as always from Mophie--charges and protects. The only downside (true for all Mophie) is that it changes the lightning plug to micro-usb, meaning you can't use regular headphones or other accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a charger case to take to Europe on my recent vacation. This case did not disappoint. It got me through full days of tours, taking photos and site seeing with power left to spare. It was a lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel of the cover and extends battery for iPhone 7. Only negative is where you turn on you have to hold down button to get to turn on whereas old model for six you just switch.?

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Charging accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because my phone seems to always be low on battery! The hardest part is keeping the case charged, but that's on me ! Good phone case - a little pricey but, good case !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love Mophie Juice Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this before hurricane Irma hit our area to have extended battery life on my phone during power outages. I thought I would only use it for an emergency or travel but I use it all the time now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this charger. I never have to worry about running out of power. I bought the second one for my son and he likes it except that he has to take the case off to use his earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mophie Juice Pack for my new iPhone is exactly what i needed. REALLY extends my battery life. Ive had a mophie for use with my previous phones and knew this would benefit me with my new phone

    I would recommend this to a friend
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