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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their phone and find it easy to use, with a good fit and sleek design. However, some customers find the added weight and bulk to be drawbacks. A few also mention the lack of a headphone jack and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,206 reviews
  • Rated 4 out of 5 stars

    Lightweight for a battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks and how light it is. I hope it would've been a lightning port instead of usb type charging port. And the led lights at the back doesn't stay on during charging so i have hard time figuring out if its drained or charged. But so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a similar case, but the case was acrylic. This one is rugged and it feels way better when handling the device. The on/off button compared to older models has been removed, now you need to press and hold on the back to turn the case on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one with messed up charge plug out of box. Best Buy exchanged in store to make it right!! Now I can charge wirelessly in Chevy Suburban with iPhone 7. Bought Mophie wireless for in house. Extends battery life all day in bad reception areas when traveling for job! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects phone from drops and water. It charges up the battery one time, which is the downfall. I miss the older case that did 1 and a half times. But this item does exactly as is says on the box. I have bought several for other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great extended battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you want to extend your battery life on I phone 7. Unfortunately there is no way to use headphones other than wireless. This detracts from the products versatility.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Average Battery Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does add a lot of weight and bulk to the phone. The battery does not extend the phone up to 22 hours. I've let the phone go down to 2% and then I press and hold to charge the phone - it only charged it back up to about 85%. When in your pocket, the button in the back to charge can get accidentally pressed and begins charging when you might not necessarily want it to. It does add to your phone battery life, but it is an expensive item for the little extra boost it provides.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We’re sorry to hear you were not completely satisfied with our juice pack. We appreciate your feedback, and are always looking for ways to improve. If there is anything else we can assist you with, please give us a call at 888-866-7443. Thanks! mophie

  • Rated 3 out of 5 stars

    Not that much of a boost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright as a case but clashed with my screen protector, and started to push under. Battery adds about a half a charge but it's bulky.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it, but top comes off easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I take it out of my purse or pocket, sometimes the top of the mophie case comes off. Also, since it's an iPhone 7, I can use the headphone jack with this case. If there was a micro USB to aux port, that would be cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this battery pack is that Mophie waits so long to come out with them! I tried several other backs, always to be disappointed. Finally got this one, and loved it, but now waiting for the Mophie for the iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second purchase of this product because it would not work however not anything to do with Best buy as far as the product Just had been sold to us and was not the proper tool for the phone we had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have loved every Mophie charge case I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this one too, but it lasted less than a week when it quit charging my phone and my phone died at my Son's best friends wedding... Not great, but I will be getting a new one Tuesday. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps phone charged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s phone. I’m giving it 4 stars because his last battery case didn’t last very long. We’ll see how this one goes. Overall, it works until it doesn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have just be careful with top piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I got it on sale which I'm happy and with a 2 year warranty unlike Apple's 1 year I would had given it 5 stars except for the top piece comes off at times. You have to be careful not to lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for extending my battery life on my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for a camping weekend and it performed as expected. Good to be able free myself from carrying around an extra charger. Will be using again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and lifesaver when phone battery runs down quick. I was having problems keeping phone charged and purchased this product and haven't had any battery issues since buying this. One happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the purchase was our daughter was going off to college. She has late classes and we wanted to make sure her phone was charged at all times in case of a emergency. My oldest daughter has one and she recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without my Mophie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one got chewed up by my puppy. I was so lucky to find it on BestBuy’s website and even luckier that it was on sale. Great device and I would buy again and again, and probably will cause of my pup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solution for older phone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by family member. Works well for phone when traveling and searching for signal depletes battery faster. Charging cord that came with it is too short so I bought a longer charging cord.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this case primarily for extra charge and it works great for that, but it chips and dents very easily and doesn't offer any phone face protection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tight fit on phone, so don’t plan on taking the case off. Also had the mophie wireless charger and it seemed like it charges the phone but not the battery case. Disappointed. Returned already.

    No, I would not recommend this to a friend