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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 670 reviews

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95%
would recommend
to a friend

Customers are saying

Customers praise the Juice Pack Plus External Battery Case for iPhone 6 for significantly extending battery life and providing excellent phone protection. Many appreciate its ease of use and the quality of the case itself, though some find the added size and weight to be a drawback. A few users also noted the inconvenience of the headphone jack adapter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 670 reviews
  • Rated 4 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initially had the gold, which broke and seems to be of poorer quality than the black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just that after after a while phone doesn't recognize the charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. good for that extra needed power. Cons. Don't even attempt to charge both together. You'll need to charge the case with the phone removed. Why I'm not sure. Phone removed takes a few hours. Phone in case more than over night.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it. He is always on apps so uses a lot of battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Wish the battery last a little bit longer though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well Glad I bought it. Thanks Gpop and GMom .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was for my son. He seems to be very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case worked well in the beginning then slowly fizzled out. It's hard to get a full charge but when it does it's nice. It doesn't cover the screen so if u drop it it's possible to break the screen like I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't get near moisture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small amounts of liquid or moisture will destroy the item. Had some rain get on the switch and this ruined it. Was kind of expensive and disappointed at how easily it was made inoperable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't charge the Mophie without making Noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I connect my charger to the Mophie with my IPhone still in it, it continuously makes a pinging noise as the charge sign on my IPhone blinks on and off. I have to charge them separately

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    iPhone 6 Plus User Very Pleased!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Mophie case ever, and I must say now I know what I've been missing out on with owning previous model iPhones. It doesn't add too much bulk to the iPhone 6 plus and it's comfortable to hold at the same time. The case was charged at about 75 percent out the box when I unpacked it in the Best Buy parking lot, and at that time my iPhone was down to 30 percent. I activated the charging mechanism and off she went to charging, by the time I made it home (20 minute drive) from Best Buy my iPhone's battery status was sitting at 74 percent. Talk about "quick charge"!!!!! Wow!!!! I never had a problem with running low on my 6+ battery unless I went 2 days without charging, but was in the market for a protection case for my phone. I was reading around and heard about this case/battery charger and felt like if I was going to spend big money on a case, why not get a case with added benefits besides protection. Mophie delivered on both fronts and I'm glad I purchased it. I would highly recommend it to everyone. As a matter of fact my wife's iphone 6 will be sitting in one as soon as Best Buy opens tomorrow morning. Oh, forgot to add, the grill placement on the front of the case really amplifies the sound emitted from the iPhone. Another added benefit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no cover in front, leaves iphone6 glass panel exposed. Power connection on bottom not connecting well after a week or 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service more than poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Mophie device. I went to buy this one from the Casper Wyo store and they were locked up on the displays. I couldn't get anyone to unlock one for me so I just left. Usually you can't shake all the prople wanting to help, this time it was the opposite. So I took a trip to Utah, they had them in stock, so the website said. It took half an hour to find them in the store. There were Mophies here and Mophies there, but they couldn't find the one i needed. So I was getting ready to leave and found another Mophie display in an area unrelated to phones. I bought it and left. That was on 5/26/2016. On 6/26/2016 the Mophie quit working properly. I live 118 miles from the nearest Best Buy so I couldnt get there right away. Today, 7/1/16, I made it to the Fort Collins Colorado store. They said they couldn't exchange it because it was past the 30 days return time. Thats just wrong but what can i do. So they instruct me to call Mophie and they'll send a box for me to return it in and send me a new one. I call, they say "HuH?" I have to submit a ticket on the website and go through flamming hoops. Oh Goodie. Like I say, this is my 4th Mophie that I bought for iPhones. This is the first that's failed. I think it's a good product but I think Best Buy is just wrong by not exchanging it for me. Bummed to say the least. I've spent about $2600 there this year. Really bummed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mophie battery case. My first one lasted a year. After that the charge port began to get loose and would not charge completely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long time to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous mophie. This one takes longer than 8 hours to develop a full charge. Figured I'd upgrade from the air pack model to the juice thinking that when fully charged I'd have more battery life, I was wrong. Doesn't give 120% extra battery life and takes a very long time to even get fully charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked great for about half a month then charging port went out on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Mophie less than a month ago for my iphone 6s and it is already not working correctly. It won't charge my phone and was super expensive to be broken after less than 1 month. I will be returning the item this weekend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a charger case on my Iphone 5 and when I broke that and upgraded to the Iphone6, I had to have a charger case for that one. The Mophie is the second charger case I bought. This one will give you a full charge and then some. Charger cases are a heavier than a plain case ... but this one isn't too bad with the lightness of the phone itself. I had bought a Lifeproof case originally and that one was waterproof and a very good charger case too, the only problem was where the speaker for the phone is... on the Mophie it's in the front, the Lifeproof on the the back and I kept covering it up when trying to talk on the phone. The only thing bad about the Mophie is there is no covering the screen, good and bad there, use a Zagg Glass is a good covering.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought Jan 2017 - Died May 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great but this morning woke to a dead phone and dead mophie. It will not charge, thought the cable went bad. Bought another cable. Didn't solve problem. It has been great otherwise!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the volume keys of my phone. I felt there was some signal intervention when the phone had this case on. Great for keeping the battery last longer.

    No, I would not recommend this to a friend