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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1385 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,385 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks good and when paired with a short lightning cable it's easy to slip in a pocket, but the charge life seems to be short on my unit. A fully charged battery can be out of juice within a couple of days without it even being connected to my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely doesn't charge like it says it does. I wouldn't recommend on a trip. Maybe for when you go with your mom to the store and she leaves you in the car type deal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well an effectively didn't have any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it's charging amount very great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift purchase. Value priced. Hope they enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to use especially for your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take long for me to realize I had a lemon on my hands. Right out of the box, it charged without a problem. But it would never take my iPhone 6S past 20-35% charged. I attempted to charge it with 3 different charging wires, and 3 attempts at discharging and regharging the Mophie. Fortunately, I called Mophie immediately. They determined i had a faulty unit, and they replaced it free-of-charge with their up-to-date version. The second unit charged my 6S immediately. I even got three phone recharges on one charge up of the new Mophie. Thanks, Mopohie

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! We are happy to hear that our customer service team was able to offer you a replacement under our two year warranty. Should you ever have any issues in the future please let us know.

  • Rated 2 out of 5 stars

    Not exactly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to be 4000 mah, more like 3000 perhaps. I don't think output voltage is user- selectable either. It supposedly switches automatically depending on the device that's being charged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a red, pretty charger that charges things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for price. Got one that did not charge after going round and round with Best Buy finally got refund and sent a new one that keeps a decent charge for a cell phone battery backup

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a trip I was going on to charge my phone when out on the town. It worked okay but fell short of what they claimed it would do. Could only charge one and a half phone (that were not totally dead 40%) before dying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a trip to Disney to keep phones charged. It shows fully charged when hooked up to wall charger, all lights are green. But no matter what cord I use or what device I hook it to, it will not turn on or charge any device. I've tried it on iPhone 5s, Motorola Droid turbo 2, Motorola Droid turbo, Samsung Galaxy 6, Android ellipsis tablet 8. I've tried 6 Android cords and 2 iPhone cords. Nothing. So I had no backup battery pack for the trip. Wasted money and time. Sending this back for refund.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! Make sure you take advantage of our two year warranty.

  • Rated 1 out of 5 stars

    didnt meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this purchase. The best buy rep recommended this Item. It only was able to charge 1 phone for an hour, then it went dead. It didn't even fully charge the phone. We have Samsung note 5 phones. I returned it and another sales rep recommended a different more powerful brand. We were told our phone requires way more power than this Mophie can handle. It may have been defective Didn't understand why it has high ratings. Maybe it works for other devices that doesn't require a lot of juice to charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a black version of this battery for several years and was very satisfied with the quality. Was looking for a present and this was an obvious choice. Great matte red color and good price. I would recommend to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a flash sale! I'm so excited to get this. Because other brands do not charge very well at all. And I have heard great things about this brand!!! Super excited to be able to charge my devices on the go!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works but barely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it advertises, charging my phone in a pinch, but the pack itself doesn't hold charge for longer than 20 minutes even after having it say it's fully charged.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Sounds like your powerstation is not working as it should. Please contact our customer service team to take advantage of our 2 year warranty.

  • Rated 3 out of 5 stars

    could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only charges my note 4 battery to 72% before calling it quits. its a standard 2800ma batt. I've tried charging the Mophie overnight too. just not enough juice in this one. good backup.. emergency power though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a back up battery for a trip I was going to take and most were pretty expensive. When I seen the mophie battery for only $10 bucks I had to get 2. Mophie always makes quality products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 3 of them and none of the worked. Poor quality. Sales people tried and they couldn't get any of them to work either. Must have been a bad batch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are on the go and on travel out of the office this product will save you big time if you are always on the phone sending emails and checking emails. Having meeting over the phone.

    I would recommend this to a friend