Customer Ratings & Reviews
- Model:
- 38205BBR
- |
- SKU:
- 5011829
Customer reviews
Rating 4.1 out of 5 stars with 1573 reviews
(1,573 customer reviews)Rating by feature
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
%100 garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plug in for charge for 3 days and it's not charging and not working. I got second one and it was charge for 2 days and it's not work too. I'm not recommend it this one cheap one.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you check out our 2 year warranty!
Rated 1 out of 5 stars
Wouldn't Charge, Casing Expanded, Unplugged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged this in and came back to check that it charged. The unit was not charged after several hours and I noticed that the casing was now bulging. I am returning the product.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you contact our customer service team for warranty information.
Rated 1 out of 5 stars
ripped off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift so it wasn't opened and used for 30 days. Never held a charge AT ALL. Best Buy would not refund or replace it even though I had all of the packaging.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please contact our customer service team for information on our two-year warranty!
Rated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this a month ago. Attempted to use for the first time last week after charging and it doesn't work. Couldn't return because Best Buy's return policy sucks lol.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to mophie customer service for warranty information.
Rated 1 out of 5 stars
Not good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with this item im going to return it as soon as I get home from my vacation. It does not last even When it is fully charged. I do not recommend it
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Sounds like your powerstation is not preforming as it should. Please contact our customer service team for information on our 2 year warranty.
Rated 1 out of 5 stars
Wouldn't charge anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in overnight, I tested it by trying to charge a brand new iPhone 7+, nothing. I exchanged it twice before going with a different brand that worked.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and it did not work, nothing would charge.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on the clearance rack. Never could get it to work. I threw the package and it was cheap so I won't be returning it but I am disappointed
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for information on our two year warranty.
Rated 1 out of 5 stars
Non-Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work at all. Very disappointed. Unfortunately I have been very busy and out of town and don't know if I can even return it at this point.
This review is from mophie - powerstation 4000 Rechargeable External Battery - Pink
No, I would not recommend this to a friendRated 1 out of 5 stars
No good it's a garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's charging for 2 days and not working it's cheap one. %100 garbage. I got another one for $100 and it's working already 4 years and no problems
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you check out our 2 year warranty!
Rated 1 out of 5 stars
Did not work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to hold a charge. Purchased it for a back battery for my phone when out on the water on my waverunner.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned to store for a better one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wouldn't even charge my Note 5 once before being completely drained. I tried 3 times before returning to store & purchased a Power Juice brand
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged it up for a full 24 hours then tried to charge my iPhone 7 with it and never worked. There's a reason it's discounted so deep!!!
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for warranty information.
Rated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and gave it as a gift. Very disappointed when the person I bought it for told me it didn't work at all. I will be returning.
This review is from mophie - powerstation 4000 - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger arrived with casing swolen and never held a charge. Replaced only to have same issue with a new device. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work at all and Best Buy didn't have anymore or anything comparable to exchange. Very dissappointing Christmas present.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you take advantage of our two year warranty!
Rated 1 out of 5 stars
Defective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged this item and plugged it in my phone and every other device I could find to see if it was a fluke. Nope, doesn't work.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you check out our 2 year warranty!
Rated 1 out of 5 stars
Only lasted 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Last couple years then wouldn’t keep charge so couldn’t charge my phone with it
No, I would not recommend this to a friend- Pros mentioned:Battery life, Charging speed, Portability
Rated 5 out of 5 stars
Great for a charging drought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great for when you have to travel! I took it on a Business trip and my phone was about to die (from playing too many games to pass the time). Luckily I was able to plug in right then and there to have it give me almost a full charge. I often charge it and take it in my shoulder bag for the random time I need to use it or if a friend needs it. Heck... you could even charge people at the airport for an extra charge. ;) Overall I am glad I purchased this item.
This review is from mophie - powerstation 4000 - Black
I would recommend this to a friend Rated 1 out of 5 stars
Low charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and feels first class but will only charge my samsung 6s to 50% and if your using the device it goes down super fast.
No, I would not recommend this to a friend





