Customer Ratings & Reviews
- Model:
- 38205BBR
- SKU:
- 5011829
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.
This summary was generated by AI based on customer reviews.
Does not work. It won't charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to charge but it was malfunctioning. It would not accept charge even after a few hours of ot being plugged in.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you contact our customer service team to take advantage of our 2 year warranty!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't even charge. Best buy wouldn't take it back due to their 15 day return policy. Waste of money. DO NOT BUY!
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for information on our two year warranty.
Not worth what you pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device and had to return it. The device wouldn't hold a charge let alone charge any of my devices.
I would recommend this to a friendUnreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product would not take a charge, hold a charge, nor provide a charge to my smartphone. Virtually worthless.
No, I would not recommend this to a friendDidnt Last Long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know if I got a bad unit but this wouldnt even charge my Iphone 50% before dying. Return not worth it.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Sounds like your powerstation was not working was it should. If you every run into an issue in the future with any of our products make sure you take advantage of our two year warranty.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it charges and sometimes not. Will not fully charge my phone. It was just a disappointment.
No, I would not recommend this to a friendDoesn't charge much !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only charges my iPhone 10-20 % Was relying on this during my Japan trip BUT a big disappointment !
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're very sorry to hear you had a negative experience. We suggest contacting Technical support at 888-866-7443 as they can best advise on what the issue might be.
Mophie juice pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juice pack did not hold charge order another one same thing in process on getting a replacement now
No, I would not recommend this to a friendDidn't work right out of the box!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it, charged it as recommended, and went to use it and it doesn't work. Not even a little.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for warranty information.
maybe bad luck on a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it should have 5000mah capacity but can't even charge a 3000mah phone to 50% with a full charge!
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for information on our two year warranty.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger, when fully charged, will not even give my iPhone one full charge. Waste of money!
No, I would not recommend this to a friendA little short on power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item appeared to be just what I wanted but lacked enough power to charge my Samsung phone.
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was brand new and it would never hold a charge so I could never charge my cell phone.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Rarely worked- totally useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And Best Buy's customer services refused to replace because i did not raise issue in 10 days.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please contact our customer service team to take advantage of our 2 year warranty.
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this product. It never worked. However, Best Buy did refund.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Don't forget all of our devices come with a two-year warranty!
Horrible item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work! Charged it properly, and does not work at all!
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hello Redwolf08, I am so sorry to hear you are unhappy with the product! My name is Elise Murray and I work in the customer service department for mophie. I just wanted to follow up with you and make sure you knew about our one year warranty. If you have read through the instructions and are using the product as suggested, you should not be having any issues with it. My guess is that you may have received a faulty unit, and for this, I am very sorry. Please visit us over at mophie.com/TS and fill out a support ticket. One of our friendly support representatives will be in touch with you shortly to move you forward with a warranty claim. We appreciate your interest in mophie and would love to turn this unfortunate situation around.
pore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work!Never worked since I bought item. Didn't have opportunity to chsnge
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you take advantage of our two year warranty!
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero stars if I could. Would not charge at all.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item twice and both times it did not work and I had to return it.
No, I would not recommend this to a friendCharger is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is not workinh since the day it was deliveryed in my house.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear that, Alexia. Please give us a call at 888-866-7443 so that we can see what went wrong with your device.